Failed to Connect to server - Select Server Install

Question

I am attempting to upgrade Select Server to version 9. I installed according to the notes and when i tried to access the License Mangement Tool, i recived this error. Pelase see attchment. What is my next step to troubleshoot this issue?

Michael Dougherty · Accepted Answer

Daryl decided to take advantage of SELECTserver OnLine. I believe the underlying technical problem was permissions to the database. 
 Some typical reasons for this are: 
 
 Used the wrong SQL instance. SQL server can have many database instances running on a server each with their own name. technet.microsoft.com/.../hh231298.aspx 
 Did not elevate SELECTserver Database Setup when setting up database connection &ndash; When you don&rsquo;t run the tool as the administrator on Windows 7 or higher, UAC may prevent you from reading and writing where everyone including services to see it. 
 Database instance not running. 
 Don&rsquo;t have permissions to the database. 
 Database port blocked. 
 
 Mike