How to get prior reports when moving from DEPLOYED to the ONLINE (HOSTED) servers

 The Site has changed their license pool (site) from a Deployed to Bentley Online (Hosted) server (selectserver.bentley.com) during this year (May/June 2013).

The problem is that they can't run usage reports from the first half of this year. They want full access to the reports from 1.1.2013 to 31.7.2013. New Hosted Server provides reports only from July/2013.