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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>SELECTServer’s usage logs have not been transmitted in the timeframe required.</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/90621/selectserver-s-usage-logs-have-not-been-transmitted-in-the-timeframe-required</link><description>SELECTServer’s usage logs have not been transmitted in the timeframe required. All client applications license request will fail until the usage logs have been transmitted. There are 0 log entries to be sent. Logs were last transmitted on 10/15/2012 </description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: SELECTServer’s usage logs have not been transmitted in the timeframe required.</title><link>https://communities.bentley.com/thread/321737?ContentTypeID=1</link><pubDate>Thu, 23 Apr 2015 12:28:41 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:f8fbfa75-e09f-45da-b109-bf1b46c90cc3</guid><dc:creator>Tamicca Sellars</dc:creator><description>Thank you&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>Re: SELECTServer’s usage logs have not been transmitted in the timeframe required.</title><link>https://communities.bentley.com/thread/258917?ContentTypeID=1</link><pubDate>Fri, 13 Sep 2013 21:01:16 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:65ef3a56-94f3-46fd-bef2-6e25051ecb7b</guid><dc:creator>James White</dc:creator><description>&lt;p&gt;The real error here is the &amp;quot;&lt;b&gt;THE RESPONSE FILE CORRESPONDING TO THE FOLLOWING LOGS IS NOT PROCESSED&amp;quot;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;strong&gt;This solution is specific to the 09.00.XX.XX versions&lt;/strong&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;The number of log entries can vary along with the date and time. When the log entries are at &amp;quot;0&amp;quot; as in this example it gets confused with the &amp;quot;&lt;b&gt;0 Logs To Send&lt;/b&gt;&amp;quot; error. That error is only relevant in the 8.11.XX.XX versions. This solution is not applicable to the 08.11.XX.XX SELECTservers or prior. A link to the 08.11.XX.XX Zero (0) Logs to send error is at the bottom of this post.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The one time only resolution is below&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Here is a &amp;quot;one time only&amp;quot; solution that will correct this for the user. It&amp;rsquo;s a problem with the older SELECTservers that did not update the flag that the Usage&amp;nbsp;files have been processed.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;1)&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;Physically go to the server where SELECTServer is installed or remote into the server. The point is you need to be where the application is running.&lt;/p&gt;
&lt;p&gt;2)&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;Save the zip file&amp;nbsp; (attached) and unzip the contents to a local temp directory on the server. For our example we&amp;#39;ll place it in the&lt;strong&gt; c:\Temp&lt;/strong&gt; directory&lt;/p&gt;
&lt;p&gt;3)&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;From a command prompt change directory&lt;/p&gt;
&lt;p&gt;4)&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; From the C:\Temp pprompt run the command&amp;nbsp; &lt;strong&gt;ssxminfo -i sstr344970.txt&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;5)&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; The expected results should be&amp;nbsp; &lt;strong&gt;SQL Command file - complete&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span style="font-size:medium;"&gt;Transmit Usage Logs - 0 Logs Found To Process&amp;nbsp; &lt;/span&gt;&lt;/strong&gt;&lt;span style="color:#ff0000;font-size:medium;"&gt;&lt;span style="font-size:small;"&gt;(for versions 08.11.xx.xx)&lt;/span&gt;&lt;/span&gt;&lt;strong&gt;&lt;span style="font-size:medium;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/strong&gt;&lt;a href="http://communities.bentley.com/products/licensing/w/licensing__wiki/3359.aspx"&gt;http://communities.bentley.com/products/licensing/w/licensing__wiki/3359.aspx&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:#ff0000;"&gt;&lt;strong&gt;&lt;span style="font-size:medium;"&gt;NOTE:&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;br /&gt;If your SELECTserver version is one prior to the 08.11.07.XX releases I strongly recommend that you upgrade the SELECTserver. You are more than eight versions behind the current release and you&amp;nbsp;would greatly benefit from upgrading the application.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description><enclosure url="https://communities.bentley.com/cfs-file/__key/telligent-evolution-components-attachments/00-343368-01-00-00-25-89-17/SSXMInfo.zip" length="6064" type="application/x-zip-compressed" /></item></channel></rss>