User cannot change the Server name in the License Management Tool.


Posted on behalf of a user.

User had a Local SelectServer. He had it set to not allow users to change the Server Name in the License Management Tool. The Local SelectServer crashed. The user then requested to be moved to Online SelectServer. He was moved and is now setup on the Online SelectServer.

The user uninstalled WaterCAD and reinstalled it. He ran through the activation wizard and was able to validate the site activation key to the Online SelectServer.

When the users then attempts to "Send Logs Now" it still attempts to send them to his Local SelectServer. The License Management Tool still will not allow him to change the Server name to point to the Online SelectServer.

How can this be changed?