We have a locally hosted license - XM version due to versioning issues.
We recently had to lease some additional products which apparently requires a Bentley hosted license. In the past, I have been unable to reset a server to allow a Bentley server license to be used on a PC that one time was looking at our server. Out IT guys claim we have no security settings that should prevent redefining a license server, but it has never worked.
So yesterday, I am setting up my new Windows 8 PC - which is a trip, BTW. So this PC has never seen or heard of our license server. I follow the install directions and then run the activation tool using the information provided by Bentley. It seems to work, but when I run the license tool from inside Power InRoads, it shows our server and a license in 30 day trial mode.
Since we are leasing a product that we do not have in our permanent license pool, how do I get this to work. I have logged a TR but my account guy, who is the one making us lease these seats told me to post here. So I am covering all my bases because if I'm paying for a lease I was to use it.
We have a contract with a DOT that has Bentley host the licenses for the contract and could not get that working which meant we were using one of our licenses instead of the DOT license. That is still going on so if I get this working I should be able to then get that working.
It is possible that the server name and activation key are being pushed out via a group policy. You may get a notification when you run the license management tool (licensetool.exe) that the settings are set by your administrator. One way to see if the licensing keys are being pushed out via a group policy is to see what Group Policy settings have been applied to your machine by typing rsop.msc into the run box and then hit enter. Once that completes and brings up the results and you can see which AD group is applying the policy. If it's there, it would be under the Administrative Templates>Classic Administrative Templates area.
In the registry, the group policy licensing keys are under HKEY_LOCAL_MACHINE\Software\Policies\Bentley\Licensing. See this technote for more on licensing registry settings: communities.bentley.com/.../activation-of-client-side-products-and-registry-basics.aspx
A leased license should not behave any differently than your owned licenses; the only difference is how it is billed and when it expires. Most activation issues can be resolved by going through the troubleshooting steps found in this wiki article:
If you can, please run through the steps detailed in that troubleshooting guide and let me know if you encounter any problems.
From your description of the issue, it sounds like you're able to complete activation successfully (site activation key verifies), but that activation isn't retained; this is usually a permissions issue, indicating that you do not have write-access to the HKCU portion of your registry. This issue is addressed in step five, though I strongly advised running through all the steps to make sure everything is in working order. Thank you!
I ran rsop.msc and here is what I see.
What does this tell me?
Apparently, our entire site license is now on the Bentley Server. So I could have all products access that server an stop using ours. How do I accomplish this if I cannot get a brand new PC to ignore our local server?
This should not be this difficult!!!!!!
Charles (Chuck) Rheault CADD Manager
MDOT State Highway Administration
Under step 4, which is submit logs now - it keeps sending them to my local server. So it is not responding to my attempts to redirect it.
Run as Administrator is having no effect either.
New Flash: Set the proxy server as selectserver.bentley.com and it seems to now be activated. I am testing further.
This tells me that the licensing keys are being pushed out to your machine via a group policy. The license tool will read these keys first and use the settings there over what you enter in the license tool. Your IT guys will have to disable to policy pushing out your local server information in order for the license tool to detect the server name and activation key that you want to enter. Here is a link to a technote that explains more on the group policy and how it is applied: