• CONNECTION Client - Account Recovery

    When I am opening (Double Click) on: "C:\Program Files\Common Files\Bentley Shared\CONNECTION Client\Bentley.Connect.Client.exe" I am getting message: Account Recovery An unknown error has occurred. Please contact a site administrator for assistance…
  • Unexpected System Error when entering connection client

    Since this morning all our users get an error when trying to access the Connection Client: Unexpected System Error Sorry for the inconvenience. Please contact your administrator for assistance and provide the reference number below to help locate and…
  • CONNECTION Client update download fails (0x80200003), running as administrator

    Hi I'm from the Cybersecurity team at my company. We provide users with elevated permissions using CyberArk Endpoint Privilege Management (EPM). This allows users to run programs as an administrator, without adding them to the local administrators group…
  • NEWER Connection Client 23.00.00.10 - 5-11-23

    Will there be any release notes on this version of Connection Client 23.00.00.10? Why the jump from version 11.00.05.50 to this version number? Thanks.
  • Connection client will not clear alert

    Connection clien still keeps sending me this same alert every fifteen minutes and I cannot get it to stop. I have tried clicking the link and "Mark all as read" Other alerts stop, but this is persistent. Please help!
  • unable to access software download

    i am trying to download country kit but i am getting access denied.
  • Error while entering CONNECT CENTER

    Hi, While entering the CONNECT CENTER the following message appears: Unexpected System Error Sorry for the inconvenience. Please contact your administrator for assistance and provide the reference number below to help locate and correct the problem…
  • Script Error when you start the CONNECTION Client

    After CONNECTION Client ver. 10.00.13.17 start I get below script error window:
  • Unable to Load Entitlements

    Hi Currently one of the user is facing below issue.Connection client app is working fine but the license is not fetched based upon below issue shown in license tool. Any Idea how can I troubelshoot this issue User is not able to access any Bentley Application…
  • OpenCities Map Advanced Trial Expired

    Not sure if this is the correct place for this question? I trialled OpenCities Map Advanced a month ago & have now since purchased a licence through Connection Client. However when trying to run the product it keeps giving me this message. I can't contact…
  • 点击connection client没反应,没有输入账号密码的界面,一直空白,版本11.0.5.42

  • Select Series 4 - Activating Against a Select Server Error

    I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After…
  • I can't reset my password

    After I finished the 3 steps in Account recovery, it always say "The system was unable to reset the password. Please contact a site administrator for assistance"
  • block user, how it work

    SORRY SORRYYYYYY i duplicate my question (i delete my old account and creat this one). https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/f/forum/232691/block-user-connection-client (please close question…
  • Can't get onto the login page of connection client.

    Hi, I'm trying to login to the connection client but instead this compatibility problem shown below flashes on the connection client and then it just goes blank as shown. Anyone know how to fix this issue? Thanks.
  • Bentley.Licensing.Service.exe System User name task needs ended to allow Bentley Applications to open

    When launching any Bentley application, I need to open Task Manager and end task on the Bentley.Licensing.Service.exe for the System User name to allow the application to get a license. They open, but they wont' completely open until the Bentley.Licensing…
  • limits on the number of users that can be assigned with “Download” role?

    It there a limit on the number of users that can be assigned with “Download” role ? I know at my last employer, there were several of us that had that capability however my new employer is stating that there is a max limit of 2 that can have Download…
  • I would like to know about the account status after payment.

    I would like to know about the account status after payment. I didn't notified yet. Do you suggest me how can I check my account status? Or can you send a confirmation email, please? Please let me know how may I know about this? I have tried to reach…
  • Cannot log in to CONNECTION Client 11.04.15

    Hi, I keep having this error of CONNECTION Client (all versions 11 are the same but currently using 11.04.15). As I cannot log in, I cannot use any software included in my paid license. Can you please provide a working CONNECTION Client version…
  • CONNECTION Client Bentley Health Check Tool Errors

    For a long time, I'm fighting with the CONNECTION Client Problem, reported it here in Forum, even supposed it is resolved with the recent CC Release 28/10/2021. However, in a short time after Release, it appeared again: I found among the applications…
  • [CONNECTION Client 11.00.03.14] Disable Unread messages notification

    All, I'm preparing an update for our MicroStation users company wide which required CONNECTION Client 11.00.03.14. Since this update every time a user starts up they get a notification popup telling them they got x new notifications in their CONNECTION…
  • Projectwise Trial in CONNECT Client

    Dear Bentley team, I have a problem with Projectwise trial version. I have registered into Projectwise Explorer Client ver 10.0.3.453 in trial version. Later on since I don’t use that version anymore, so I uninstalled it. However in the CONNECT client…
  • Cannot log in to CONNECTION Client 11.03.25

    Hi, I keep having this error everytime I update to version 11 of CONNECTION Client (al versions are the same, currently using 11.03.25). I usually use version 10 and works fine, but when other software needs to be updated, automatically updates CONNECTION…
  • Microstation opens and closes within a few seconds

    The following occurs: We update connection client to latest version Microstation update to latest version microstation opens, shows no errors, and closes in a few seconds. sometimes error is displayed: if we log in with a different user, under…
  • Connect Client failing to open

    Trying to load the latest connect client 11.00.03 and we are getting an error saying that microsoft edge can't read and write to its data directory and the connect client just hangs saying Working... Note: we have to install the client with an admin…