• Connection client login fail ' Connection issues, could not connect'

    Hello, We are having difficulty logging into the connection client, i have updated the client to the latest version as well as attached a log file aswell as a screenshot of the error BentleyLog.zip Any help would be appreciated, Thanks
  • Please re-code the Connect Client so it does not require admin rights for upgrades

    In our enviornment most end users do not have admin rights. It appears Bentley it attempting to update the connect client (as well as connect products) frequently. I think more frequent upgrades, if done with very little impact to end users and they result…
  • Additional steps they're not telling us: Non-Authenticated Machines

    I called Bentley Licensing and found out a dirty little secret they're not telling anyone. I was told they look at Authenticated vs. Non-authenticated machines to determine compliance. This is NOT what they stated in their material calling for "registered…
  • Connection Client

    Following the directions, I have 44 users who have registered and logged in with Bentley Connect and are displayed in the User Management portion of the website. However, I continue to get angry correspondence that doom is a upon us as we have not successfully…
  • CONNECTION Client Registration - I thought I was done?

    Hello - We have received several Service Requests for the CONNECTION Client Registration process where users believe they have completed the task. The following 2 are the most common. 1) Please refer to Step 3 of the supplied material, where users need…
  • How do we assign the FIRST group administrator to a company for Bentley CONNECTED projects?

    There is plenty of information that says to contact the administrator or review the user management section, but no one as of yet seems to have the administrator rights yet.