• CONNECTION Client problems with NetMotion (VPN) in work from home setups

    We are running into issues with the CONNECTION Client authenticating through NetMotion locally on the laptops that are being used by employees while working from home. The CC will not work on the local laptop but when they Remote into their work desktop…
  • Automatic Sign in Error that says "Connection issues Could not connect Try Again"

    Did some research for errors on Bentley’s Website and went into the logs and found several errors that are listed below with how many times it occurred on 3/6/2019 between 8:54 & 9:23. ERROR - BUDDIClient - GetUrl() encountered an error: System…
  • CONNECTION Client 10.00.10.22 Update - Keeps users signed in beyond seven days

    CONNECTION Client 10.00.10.22 was recently released which includes an important update to the auto sign-in functionality. When a user signs into the CONNECTION Client initially, a security token is generated which is valid for seven days. When this token…
  • CONNECTION Client settings not honoured

    Hi All, One of our users has to login manually every time he (re)starts his machine. When checking CONNECTION Client's Preferences we can see the following; Why are the settings not being honoured? Is there maybe something else that we need to check…
  • Connection Client will not Automatically sign in

    Connection client is prompting for password on startup (on all users PC's) All users PC's have 'Automatic sign in' option ticked. Any known fix?