• Unable to load checkouts in bentley licensing tool

    My Staad.Pro Connect edition has stopped working and crashes on startup. I am getting this in the bentley licensing tool although I am logged into my Connection Client. Can someone provide me a fix for this? Does it have something to do with the update…
  • software downloads

    Hello, I am a new user and I here for KeyAGS4, I have completed the registration processes but I cannot access to the software downloads for CONNECT Licensing application since yesterday. I think the problem is the website it self. Please advise…
  • I cannot import my Checkout Licence

    Dear Bentley, I have checkout the licence in the support portal online , but when I tried to import the file into our server it won't allow it. It will display the message "Cannot import because policy machine name does not current machine name" …
  • Activation problem

    Due to some technical reasons I reinstalled software... But I am unable to Activate License.. because the License Activation is network based for our college... How to Activate the License, plzzz help me...
  • License Activation issue

    Hello, We have an issue with License activation, the server on which application is hosted the license management tool says the licenses are activated for current user but when logged in to the application it throws a warning saying "License will expire…
  • move bentely license from old pc to the new

    Good morning, IT Team is preparing my new pc and I need to move the Bentley Microstation license from the old to the new? How I can do it? Many thanks, Regards,
  • How to enable the Home Use License

    I have gone through the process of getting the home use activation key and downloaded the latest version of OpenRoads Connect edition to my home computer. After downloading and installing the latest software, I was prompted to log into the Connection…
  • Licensing & Activation

    Dear Support, Good Day !!! We have bentley select server subscription, and we have 4 licenses of PowerCivil (all are in use) As bentley retired PowerCivil, and is no more in product list. My question in this situation is; can we use PowerCivil…
  • License file for an old workstation

    Hello, I work in an architectural office in Porto and we have several Powerdraft V8 licenses. However, a problem came up because a colleague of mine had a problem with his computer and had to format it and wasn't able to sabe anything. Because of…
  • License Management Tool Shows Maxsurf Enterprise as disabled.

    Hi everyone, It seems we can't open our maxsurf enterprise suite (modeler, stability, and others) which in License Management Tool shows it is disabled. It's been more than a year since this happened (around the end of 2016) and we don't have a clue…
  • Staad pro reactivation

    I tried to open the Staad after a month of not using it but I got a message that because it is not used for 14 days, I need to reactivate it and it didn't work, please can you help me to activate the Staad on my computer again.