• Moving OpenRoads License from one Computer to another.

    Dear Team, Good Day !! Hope you all doing good. I am new to Bentley software and its licensing.. We have SELECTSERVER.BENTLEY COM subscription. For certain reasons i want to move OpenRoads Designer from one computer to another. As i am new to…
  • How long will it take to get node-locked licenses when Select subscription ends?

    Hi there, I filed a Site Service Request months ago but gets no responses yet so I post it here again. Due to the changes in our staffing, we have expressed our intention to decrease the number of seats in some applications in our Select subscription…
  • We are unable to activate our Powerdraft licenses.

    We are unable to activate our Powerdraft licenses. I use the Activation Wizard which completes the activation process successfully, but the software remains unactivated?
  • License Transfering

    Dear Support, We have Bentley select server subscription. We have 4 licenses of PowerCivil, and now we got 5 license of OpenRoads Designer Connect Edition. I want to move PowerCivil to other computers, and to install OpenRoads on them. My…
  • License Checkout

    I am trying to checkout a license for gINT V8i Professional. When I go to the license tool it says that the license has already been checked out. I have asked my co workers if they have checked out the license and none of them have. Is there anything…
  • License Management Tool Shows Maxsurf Enterprise as disabled.

    Hi everyone, It seems we can't open our maxsurf enterprise suite (modeler, stability, and others) which in License Management Tool shows it is disabled. It's been more than a year since this happened (around the end of 2016) and we don't have a clue…
  • Additional steps they're not telling us: Non-Authenticated Machines

    I called Bentley Licensing and found out a dirty little secret they're not telling anyone. I was told they look at Authenticated vs. Non-authenticated machines to determine compliance. This is NOT what they stated in their material calling for "registered…
  • Is Bentley requiring to european enterprise customers to break european GDPR ?

    Is Bentley requiring to european enterprise customers to break european GDPR ? Mr Greg Bentley: are you sure admin users of european companies will put at risk their job? Rethink about the question and consider to fire from work the Bentley manager…
  • Staad pro reactivation

    I tried to open the Staad after a month of not using it but I got a message that because it is not used for 14 days, I need to reactivate it and it didn't work, please can you help me to activate the Staad on my computer again.
  • Product Activation

    Hi, I have Bentley Map PowerView and I cant activate it. It runs in unauthorized mode with sessions limited to 15 minutes. I tried "Product Activation Wizard" no help, tried submitting Usage Logs as well no help. Best regards Taavi Janno
  • Select Server issue

    Hi Support, Every month I need to extract the Monthly usage by users report and for the past 3,4 months, the usage total for users shows no changes even though I'm quite sure the numbers should've already more than what has been generated. Do I need…
  • verify the my STAAD.Pro license.

    Dear Bentley, Greeting, i am your customer. Please verify the my STAAD.Pro license. i want to see the staad pro license as your Bentley website. Please help this topic. Er. Rohit Saini ( Director ) DESIGNING INSTITUTE …