• What licensing do my staff need to access a ProjectWise Server?

    What is the licensing that is needed for a staff member to access an external ProjectWise server via ProjectWise Explorer? Is the only available option, at this time, a $820 ProjectWise Explorer Virtuoso Subscription? We have VERY few clients…
  • Insights and Reporting

    Hello Team, Can anyone help explain what this particular service does in "Service Access and Permissions", under Role Management of a Connected Project. Thank you.
  • Explicit Firewall exclusion list for ProjectWise Design Integration Server

    Hi, We are implementing increased security in our environment. I cannot find this information anywhere. I need an up-to-date explicit firewall exclusion list for PW Design integration server, Bentley Web Services Gateway, and Connection Client (Not…
  • GPS Coordinates Form Designer

    Hello! I am currently trying to add GPS coordinates to a field within Forms Designer but when I add the textbox none of the string properties are available. Is there something I am missing on how to add this or is it a permissions issue?
  • Product Licensing Summary

    It has come to my attention that the company I work for has Bentley products that are currently not in use. This raises two questions: 1. Is there a portal/contact that can provide a summary of active products and licensing information in a summary…
  • Has projectwise licensing changed in 2020?

    I mean is it still using the VISA and passport system for different roles in Projectwise? as I can't find the VISA option in the pricebook and that got me confused. Thanks Mohamed Ali
  • Copy entire project folder to ProjectWise Share

    Hi Given the strict limitations on ProjectWise Share Sync, we are unable to upload our projects to ProjectWise Share by using the Share Sync function. Is it possible to upload an entire project folder structure via the web client? Currently we are…
  • Why would the ProjectWise Deliverables Management Portal be trying to authenticate through a Microsoft account?

    Why would the ProjectWise Deliverables Management Portal be trying to authenticate through a Microsoft account? My external users are having difficulty logging in and keep getting a message (through their Microsoft account) telling them the account does…
  • steps to add a subconsultant to my CONNECT project

    I need the steps to take to add an outside subconsultant to a CONNECT project. Do I create the CONNECT account for them? Is there a way to invite them to the project, and then have them create the account? thanks, Kirk Peterson
  • Projectwise Server and driver packs

    We are having a problem with several plot servers not staying activated. The products are Projectwise Server and its associated driver products which all have a license. They will activate, but it seems to only stay for the 30 days then it goes to trial…
  • HELP! – Bentley‘s software licensing policies?

    HELP! Is your company a victim of Bentley‘s software licensing policies? We used to be happy with the SELECT subscription‘s Trust Licensing program until about two and a half years ago when we learned about the „bucket method“ of license usage …