• unable to access software download

    i am trying to download country kit but i am getting access denied.
  • Server: SELECTserver has not been contacted for 30 days. ProjectWise Integration Server is now running with a 4 hour evaluation license

    Our projectWise Integration Server service is stopping. I am seeing the following message in the even log. "Server: SELECTserver has not been contacted for 30 days. ProjectWise Integration Server is now running with a 4 hour evaluation license" We…
  • License Transferring

    Dear Support, Is there a process by which I can transfer/swap a Microstation Perpetual License and Term License between 2 machines so we can run more cost efficiently as the Term License is currently being used a lot more than the Perpetual License…
  • My staad is licensed but showing it expires in 7 days

    I have purchased Staad.Pro Connect edition v21 license last year. To upgrade the software to latest version, I upgraded my Staad Connect edition version 21 to V22. After getting installed, all the applications are up-to date. Then i tried to access Staad…
  • License Sign in and out

    We have two select subscriptions, but we have a third PC. We want to use Microstation on that third PC. How do I un-assign the license on my PC and move it to the third PC. It will only be for 2 days, then I want to move it back to my PC.
  • Select Server issue

    Hi Support, Every month I need to extract the Monthly usage by users report and for the past 3,4 months, the usage total for users shows no changes even though I'm quite sure the numbers should've already more than what has been generated. Do I need…
  • Planned update for SELECTserver Online and SELECTserver Home Use

    Hi All, I have received an email stating that there is a planned update of SELECTserver Online (24/4 & 25/4) and SELECTserver Home Use (17/4 & 20/4). I was hoping to get a confirmation that this won't affect the posting of logs from our internally…
  • Select server moved - config multiple clients?

    Our local select server was on server "A". We have set up a new server "B" because "A" will be decommissioned. We realize that we can go to each client machine and manually run the Product Activation tool and change the server name from "A" to "B",…
  • Purchased new applications: How to I get them on my SELECTServer

    Posted on behalf of the user: I have purchased additional licenses for some previously owned Bentley applications along with some new Bentley software applications. How do I get the changes to reflect on the SELECTserver application.
  • Server has crashed. Request directions on "how to install the SELECTServer appliction".

    Our server that SelectServer was housed on has died. I need to update my server name to CESERVER1 in lieu of CE-DATA and get direction regarding installing Select Server on the new server.
  • Select Server Gateway has just stopped working.....

    After several months of silently just doing its job our Select Server Gateway has decided that life in not good anymore. This is running on a Windows 2003 R2 x64 server with very few other applications on it (file serving and Exchange 2007 are its only…
  • Error " The process cannot access the file because it is being used by another process"

    User is getting following error when he is trying to access the SELECTServer from START->Bentley->SELECTServer Administrative site. “Error- Site Off-line” My SQL Error was: Unknown host access Denied” When we check in IIS the Website was stopped…
  • Still having problems with Academic product license

    A few days ago, I had made a post about the Bentlley Licensing not working on a locally installed copy of Microstation. Here is a brief recap of the discussion: (1) I have a dual booting system with Win XP and Linux installed. I usually use Linux but…
  • Re: Gateway wont start

    Unfortunately, there is nothing specific in this error code that tells us why the service won't start. Error 1067 is a generic windows error meaning a service won't start and could apply to any Windows application. The Bentley SELECTserver Gateway Service…
  • Re: Gateway error 1053

    Gateway error 1053 When installing SELECTserver Gateway version 9.0, and .NET 4.0 is not installed, the SELECTserver Gateway service will not start and will display Error 1053 when you manually attempt to start the service. See Details Below: …
  • Gateway Service will not start

    Select Server Gateway on local machine fails to start with error code 1503. I have it to start using domainadmin account.
  • Bentley Map Enterprise not activating

    Bentley Map Enterprise (BME) users are complaining this morning that they are seeing the message below, about Activation Status – 29 day(s) remaining. When we click the Activate button, we go thru the usual screens: “SELECT subscriber with…
  • Virtualizing SELECT Server

    Hi All, Can anyone advise me if it is safe and a good idea to virtualize our SELECT server? Curently it is a physical server, but we are looking at shifting more to a virtualized environment . Cheers Ian
  • Unable to install SELECTServer

    ERROR: Error creating process C; docume~1\admini~1\local~1\Temp\IXP000.TMP\setup.exe>. Reason: Indows\system32\advpack.dll
  • New Version of SELECT Server is now available

    The new version of SELECT Server is now available, and builds on our mission to help you maximize license utilization and minimize license administration using pooled and trust licensing. As a significant upgrade to SELECT Server XM Edition,…
  • Re: License "As Expired Error (No Server access to the internet)

    The link below is to the License As Expired wiki page on how to address the issue. communities.bentley.com/.../3281.aspx Becaue there is no internet connection the manual process must be adopted. MANUALLY: To manually import the license…
  • Re: User requests informatin to install SELECTserver application

    The article “How to install the SELECTserver application” online will provide the links to information you need to install the SELECTserver. http://communities.bentley.com/products/licensing/w/licensing__wiki/how-to-install-the-selectserver-application…
  • How to "Upgrade SELECTserver and Relocate the Database to a new server"

    Posted for user: How do I upgrade Selectserver and relocate Database to new server
  • Running SELECTserver on a different Port in IIS

    (Posted on behalf of a user;) We want to switch to a new SELECTserver. The following two questions have arisen. 1.) On the new Server we configured the SELECTServer Web services on IP port 81. To open the SELECTserver managed sites web site we have…
  • How to get prior reports when moving from DEPLOYED to the ONLINE (HOSTED) servers

    The Site has changed their license pool (site) from a Deployed to Bentley Online (Hosted) server (selectserver.bentley.com) during this year (May/June 2013). The problem is that they can't run usage reports from the first half of this year. They want…