• My Service Request Access Denied

    I can't access Service Request Manager - states access denied. Im a site admin / group account admin for our Company so I do have the correct account levels to view all services ticket, this was working last week. I hope this is the right forum as…
  • Microstation license manager migration

    Hello, We currently have Bentley Microstation --- Ver 8.11.07.25 installed on Windows Server2003. However I need to take down that server and we need it moved to Windows Server2012 R2 64bit. Is there anything special that I need to know before moving…
  • Software Download access denied

    Hi Community, We have already purchase an open access license subscription and a server name & activation key was given but still we cant access on it. Can you help us with this matter?We are looking to download Microstation into our system. …
  • Are the Bentley FTP servers down at the moment?

    I am unable to download any application installers. IE Error: ftp2.bentley.com’s server DNS address could not be found I am trying to download MicroStation PowerDraft CONNECT Edition x64 Update 5 ( ftp://ftp2.bentley.com/dist2/enhancements_updates…
  • No Notification of new versions? and why not auto update?

    Has anyone gotta an answer as to why Bentley seemingly refuses to notify clients when new versions of licensed products are released? I mean, they obviously know what every client has a license for, so it shouldn't be that hard to notify at least…
  • STAAD.Pro V8i SS6 is still on demo mode

    I have downloaded STAAD.Pro V8i SS6 with putting the information needed for activation ,however the program is still in trial mode. Is there any solution to this problem. Thanks.
  • RE: how to download ram ss last version??

    Hi, RAM products are available for download on our website www.bentley.com/.../support Please follow the instructions in this wiki article how to navigate to the download page aka Fulfillment center: communities.bentley.com/.../13686.how-to-download-microstation…
  • Personal Portal Access

    I am attempting to access my "Personal Portal" the connect.bentley.com website shows as "This website is not available - connection timed out". I have tried to access it on multiple computers using Chrome and IE with no luck. Please advise.
  • RE: New SELECT Downloads site: improvement or otherwise?

    What I really don't understand about the new interface, is how you are supposed to choose the products to download. All I seem to get is product info, but no check box for selecting to download. Referring to the image below, I presume one of the left…
  • trying to down load Aecosim and get error "non 7z archive". even installing the 7 zip programme, it reports back that the file has errors

  • Unable to change user permissions for some users in your account.

    This is a normal behavior if a user belongs to a site administrator group. This happens even for site administrators. The action to remove rights or delete a site administrator can only be made by Bentley to prevent any critical consequence. Just create…