• I don't get notification for new updates from Bentley. Is there any issues how I get notified?

    I don't get notification for new updates from Bentley. Is there any issues how I get notified? I am using Bentley services from many days ago, But always get notification from Bentley. Can you fix this if there is any thing wrong. Or if this is okay…
  • Unable to install Connection Client

    I tried to update Connection Client to version 10.0.19.31 when I received updating reminder. But the updating is failed which cause the Connection Client cannot run. I downloaded Connection Client 10.0.19.31 separately but the software was not able to…
  • Connection Client Update Fails with Error Forbidden

    I have tried 4 different machines, and my account seems to be locked out from updating. connection client is not able to check for updates. I get this error when I manually check for updates.
  • CONNECTION Client Update 10.00.14.17/18

    Hi, There is a new update to the CONNECTION Client, available from the Software Downloads site. For details on what's new, please see this Wiki: https://communities.bentley.com/communities/other_communities/sign-in_assistance_and_web_services/w/wiki…
  • CONNECT Portal Update

    Hi - The Following changes are available on the CONNECT Center: 1. The new EVD Report (Earned Value Discount) has been added to the “Product Usage Report” tile 2. "How Connected Are Your Users? has been changed to "How are you Connected?". This will…
  • CONNECTION Client - KB2999226 update not applicable

    Hello, Upon attempting to install Bentley CONNECTION Client. I am prompted that I require a windows update - KB2999226.msu After downloading and attempting to run the update, I receive an errors stating that the update is not applicable. I have…
  • I don’t want to turn bolts with my hammer

    I tried to respond to this email but of course I can't so I was forced to come to your forum to express my opinion. Please see the email I got from bentley, with my response following... From: CONNECT Advisor - Support < CONNECTAdvisor-Support@bentley…
  • CONNECTION Client Update

    Hi, There is a new version of the CONNECTION Client. You will see a notification for this when you log in to it. The version is 10.00.11.42. There are a few changes in this version. The new CONNECT License Client is bundled with this version. Previously…
  • How to see CONNECTION Client release notes/latest version?

    Part of my job includes doing patch management, which means tracking the software versions and patches to software running on our client's systems. Since my Bentley account doesn't have SELECT services, it seems that I am unable to look at what the newest…
  • Release Update

    I work for a company that has STAAD Foudation Advanced V8i 6.00.00.51. Does the company need to aquire a brand new license in order for me to get a newer release? How can it be done?
  • Are the Bentley FTP servers down at the moment?

    I am unable to download any application installers. IE Error: ftp2.bentley.com’s server DNS address could not be found I am trying to download MicroStation PowerDraft CONNECT Edition x64 Update 5 ( ftp://ftp2.bentley.com/dist2/enhancements_updates…
  • CONNECTION Client Update 10.00.08.18

    Hi, We will have a new version of the CONNECTION Client available from the Fulfillment Center within the next few days. This consists of the following changes: The multilingual installer is included in the single download. We have renamed the…
  • No Notification of new versions? and why not auto update?

    Has anyone gotta an answer as to why Bentley seemingly refuses to notify clients when new versions of licensed products are released? I mean, they obviously know what every client has a license for, so it shouldn't be that hard to notify at least…
  • RE: BentleySetups folder

    Hello Oto, The BentleySetups location is where the update is executed from for security reasons. The executable is supposed to be cleaned up after a successful install, but that's not happening. This is a bug that will be fixed soon. Once it's fixed we…
  • Is the older "Web Downloads (Previous Version)" for software downloads no longer being updated?

    Is the older "Web Downloads (Previous Version)" for software downloads no longer being updated? The last "SELECT" version of software was posted on 10/6/2016 on the "Web Downloads (Previous Version)" interface. I find the "Web Downloads (Previous…
  • CONNECTION Client Update 10.00.06.41

    Hi - Bentley is releasing a new version of the CONNECTION Client (10.00.06.41). Depending on your current build, there are not any changes to the interface or functionality of the CONNECTION Client. All features and functions are documented and available…