• unable to access software download

    i am trying to download country kit but i am getting access denied.
  • Checking out my license for gINT

    Hello everyone Our gINT PC HDD failed, we got a new SSD but now we can't log into the account to check out the license inorder to reinstall gINT again on the new machine Can someone help with checking out the license?
  • Using STAAD.PRO OFFLINE

    I have STAAD.PRO 22.06.00.138 installed on an application Server that my users can access. This is on an OFLLINE network. I have downloaded the belic files for each users and uploaded them to the system and imported them. The Bentley Licensing Tool…
  • License Transferring

    Dear Support, Is there a process by which I can transfer/swap a Microstation Perpetual License and Term License between 2 machines so we can run more cost efficiently as the Term License is currently being used a lot more than the Perpetual License…
  • Auditing license reports for unusual machine or IP Address access

    I'm checking our license usage via Bentley's website at https://reporting.bentley.com/report/appusagebyday Some PCs listed in the report are not on our company's domain, so we need to find out more info about these suspicious PCs to figure out why they…
  • How to get product usage for 2020?

    The product usage reports available from CONNECT center are only available up to Q4 2019 - How do we check product usage for 2020? Seems unfair that we are automatically billed for overages but cannot monitor current usage.
  • License info

    We have Bentley select server subscription. We have licenses of Powerdraft Connect Edition. I want to move Power draft to other computers, and to install on them. My question is how to move them to other computers without loosing them as well as…
  • Change Lisence in Staad.pro CONNECT Edition from "Staad.pro Advance" to "Staad.pro"

    How can I change this I was use trial version of Staad.Pro Advance Edition in Staad.Pro CONNECT Edition Then Trial License is expired I open Staad.pro connect edition They pop-up "Staad.pro Advance - Activation Status" Dialog if I click "Activate…
  • License Management Tool Shows Maxsurf Enterprise as disabled.

    Hi everyone, It seems we can't open our maxsurf enterprise suite (modeler, stability, and others) which in License Management Tool shows it is disabled. It's been more than a year since this happened (around the end of 2016) and we don't have a clue…
  • Transfering licence to the office in another country

    Hello, We, as a company, use Watercad, Hammer and Staad Pro, for more then few years now, and since our mother company is in Serbia (Europe), and we have branch in Qatar (Middle East) in the past we used licence manager to transfer Staad Pro licence…
  • Moving Licences for Hevacomp between computers

    Hi, up until recently i've had a working licence on one of our machines, weve now tried to install Hevacomp onto another machine and i keep getting the error message 'Error whilst starting the Select Server licence.' the information on the new machine…
  • RailTrack kann nicht verwendet werden! Es wurde keine Lizenz für dieses Produkt gefunden.

    Hallo und Grüezi Wir haben folgendes Problem: Bei uns kommt es vor, dass wir das Bentley RailTrack nicht mehr starten können. Sobald das DGN geladen ist und RailTrack starten sollte erscheint eine Meldung, dass für das gewünschte Produkt keine Lizenz…
  • microstation activation failed

    Hi, I tried to activate our microstation version 08.11.09.829 SS4 in one machine using a proxy settings. The license was tested and verified but when closing and opening the product this message below keeps on popping out. "your seven days trial…
  • Custom Activation Group

    If you have multiple activation keys (for example 1 for gINT users and 1 for Microstation users) will I need a third key for some one uses both applications? Do I have to make sure that group policy can tell the difference between a gINT users and…
  • How can I check in Maxsurf Advanced license?

    I am trying to use Bentley License Tool but the check in button is not available. How can I make sure the license is checked in before using it on another PC ? I tried to apply the Select.server site configurations suggested on the link http://communities…
  • RE: License

    Unknown said: It is my understanding that I can use one license on multiple computers so long as one user is using it at a time. Also an equally important article would be Understand, Monitoring and Managing Usage. With the benefit of Bentley…
  • Issues on SELECTserver site with unavailable options (no action under button and combo box)

    Be aware that SELECTserver web site have some issues on license management and user management web pages where some buttons, and especially combo box like sites list, do not work when the default Internet language is something else than English. To…
  • Subscription vs Perpetual License

    I just recently read that Autodesk is going to a subscription based licensing model, similar to what Adobe has done. They will no longer sell perpetual licenses after Feb 2016. It also looks as if you may be on their cloud, for file storage and the software…
  • RE: Has anyone solved the issue of License overages?

    A lot of people see a very big problem with having to find a third party solution for this (the issue is noted over and over again on many CAD forums). Working offline or at site is important, but checking out licenses has worked well for that in the…
  • Suddenly receiving trial window even after successful activation V8i SS2

    Suddenly started receiving trial period window when launching Microstation SS2. Nothing has changed recently either. We are on a hosted selects sever license, only 2 machines have the program and both receive trial period window. Windows 7. I know…
  • CALENDAR HOUR TIME-KEEPING IS THE PROBLEM!

    As has been posted in other threads, the calendar hour time-keeping method has been giving a lot of people grief. To me it really is the source of all of the overuse issues for companies like mine who are more than willing to pay for a set number of licenses…
  • Open Access Complaint

    I am part of a structural engineering consulting firm that uses several structural analysis software(s) from RAM/Bentley. We have been satisfied with the software up until around a month ago when the comically absurd pricing scheme was explained upon…
  • License count and multiple installation against Online SELECT server

    Posted on behalf of the user: This is both a license and an install question. We bought FlowMaster and CulvertMaster. I thought we bought a program to be installed on the server, but it appears that is not the case. I need to know if we need to install…