• Required details of Extra usage of License

    Dear Team, We have 3 separate perpetual licenses for our engineers, they are using separately, Can your pls let us know which email ID is using in more than 1 device? Kindly provide details. Contact details: Number - 8850541399 Email- Accounts…
  • What licensing do my staff need to access a ProjectWise Server?

    What is the licensing that is needed for a staff member to access an external ProjectWise server via ProjectWise Explorer? Is the only available option, at this time, a $820 ProjectWise Explorer Virtuoso Subscription? We have VERY few clients…
  • How can I license a silent install?

    Hello, I'm a system administrator attempting to install Bentley products across many computers in a computer lab for an Engineering college course. I see good documentation on silent installations (kudos for that), however I see very little about how…
  • User Groups for License Permission?

    At this point I have given up trying to understand the anti-consumer licensing that Bentley has. If Bentley will not limit staff from using licensing we do not own, and simple mistakes cost thousands of dollars, there must be another option. While not…
  • 企业邮箱收不到验证码

    现在用的是自己的账号,但是企业邮箱登录注册的时候就收不到验证码。企业邮箱为81208@wisdriudc.com
  • OpenCities Map Advanced Trial Expired

    Not sure if this is the correct place for this question? I trialled OpenCities Map Advanced a month ago & have now since purchased a licence through Connection Client. However when trying to run the product it keeps giving me this message. I can't contact…
  • how to get term licence?

    Hi, this is elina from Bhansali Wire Mesh . Iw ant to Buy a 'Term License' and i also want to know how much does it cost.
  • Select Series 4 - Activating Against a Select Server Error

    I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After…
  • Missing Product Licenses after importing in local SELECTServer

    After importing license file to our local SELECTServer, licenses for some of the products were missing when viewed from the View License File submenu. You can see that the licenses are included in the License XML file being imported, but after importing…
  • Allocating Licenses - No Results Found

    I am the administrator for my company and am attempting to allocate practitioner licenses to myself however when I go to search for any profile to assign to 'no results found' comes up?
  • Anyone else feel like the license management portal is overly complicated?

    We only use 4 of Bentley's products. Yet they give us access to everything and we have to figure out how to create groups and modify exceptions and create allow and deny rules per country, and on and on and on. I sure would be nice if we only had access…
  • Is activation process mandatory for users to use SES products?

    I registered 5 new users in the company and they have installed Multiframe CONNECT Edition 22.3. While 2 of 5 users says they saw on Activated wizard that they are allowed to use Multiframe, 3 of them had to follow activation process to start the…
  • licensing block another pc from opening microstation

    Is there a way to block another computer from opening MicroStation if another session is opened on another pc? This would be so helpful with the chance of overage uses
  • Remote Working Triggering an Overage for Microstation

    Hi, We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered an…
  • Remote Working Triggering an Overage for Microstation

    Hi, We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered…
  • Multiple sessions in one license

    Can I open multiple RAM SS models at the same time? Will these count as separate licenses or a single license?
  • Licensing service failed with error code 1

    Setup a few new users with MicroStation Connect, says it is Update version 15, X64 version. One of the users receives the following error when launching MicroStation: Unable to start MicroStation. Licensing service failed with error code -1. Any help…
  • License warning desciption

    Hi, we have 3 licenses of autopipe. The warning is set to accept when more than 2 licenses are in use. Does this mean that when start the 3rd you get the warning or when the 3rd is active and you want to start the 4th it gies a warning??? It is…
  • Use of Bentley view in production environment and file exchange in production environment inquiry

    I can use Microstation or Bentley view to read multiple format (ex ifc, dwg...) and export as dgn, i.dgn or 3d pdf. those can be imported if other software like our Synchro etc. And reconverted to other format (EX: FME can convert i.dgn to hundreds of…
  • Product Licensing Summary

    It has come to my attention that the company I work for has Bentley products that are currently not in use. This raises two questions: 1. Is there a portal/contact that can provide a summary of active products and licensing information in a summary…
  • Entitlement will expire soon

    We are experiencing applications which are running in 'trial' mode and then expire. how do we enable such apps?
  • License Error (code=-21)

    My company has just upgraded our computer from window 7 to window 10. After I re-installed the the license (version: 12381-4) and the CUBE voyager, an error message popped out when I try to run a model. The error message is attached below: I tried…
  • Need to import XML license file into EXPIRED Trial of OpenBuidlings Designer

    Good day, I need to import the XML license file for OBD but since the trial period has expired it will only allow me to cancel and quit. I've searched around for some other way (e.g. -- command line, registry hack, etc.) but to no avail. If there is a…
  • Microstation CONNECT Trial Expired

    Hello! I have a BDN account and am learning my way around. As part of my setup, I downloaded Microtstion 10.14.00.109 from connect.bentley.com. I also have the CONNECT Client 10.00.19.27 I installed this over a week ago while I was getting set…
  • Activation problem

    Due to some technical reasons I reinstalled software... But I am unable to Activate License.. because the License Activation is network based for our college... How to Activate the License, plzzz help me...