• unable to access software download

    i am trying to download country kit but i am getting access denied.
  • Using STAAD.PRO OFFLINE

    I have STAAD.PRO 22.06.00.138 installed on an application Server that my users can access. This is on an OFLLINE network. I have downloaded the belic files for each users and uploaded them to the system and imported them. The Bentley Licensing Tool…
  • License Type : Trial

    Product(s): Bentley Licensing Tool Version(s): 10.00.14.xx and newer Area: N/A Problem Description License Type is Trial instead of Commercial. Solution If your Windows operating systems is Windows 10 and…
  • Connection Client Expired

    I cannot sign in to Connection Client?!! can anyone please help me!
  • No Entitlement - Additional information

    Additional trouble shooting tips for this issue resulting from cases that I have come across. This Wiki item No Entitlement only covers two cases where this occurs. However it may be a symptom of connection problems with the Subscription Entitlement…
  • Bentley Connection Client & Proxy Settings - How to deploy

    Hi All, I have installed the latest version of the Bentley Connection Client and I am trying to work out a way of deploying Proxy Settings to all of our client machines. Our security team doesn't allow the use of a whitelist and I can't have each…
  • CONNECTION Client Update

    The latest CONNECTION Client update includes a new CONNECT License Client, is this a direct replacement for the licence tool delivered with the desktop app? What are the main differences with this new version and how will it affect our users? Notes…
  • Additional steps they're not telling us: Non-Authenticated Machines

    I called Bentley Licensing and found out a dirty little secret they're not telling anyone. I was told they look at Authenticated vs. Non-authenticated machines to determine compliance. This is NOT what they stated in their material calling for "registered…