• Why my Purchased Staad Pro Shows in to Evaluation ?

  • Is Bentley license works on VMware workstation?

    Our client is implementing VMware virtual machine setup and they want to use multiple STAAD and other Bentley solutions through VIRTUALIZATION and VIRTUAL MACHINES. They want to allow one or more virtual machines to share one physical computer. Please…
  • I have a 2003 MSV8 on a PC that is now defunct, I cannot activate it on a new PC I have the License number and product number. I use it as a sole user, and need it to complete a project

    I bought Microstation with an Intergraph package in 1991, and then upgraded to MSV7 in 1998 for a PC. Upgraded again to MSV8 in2003 and used it with great success as a sole proprietor on many projects. Semi retired in 2013 using V8 without needing to…
  • License

    Hello, previously I was working with the open flows flood software but suddenly it doesn't let me open the application anymore, that legend appears. What can I do? I already uninstalled it, I downloaded it again, it asked me to upload my student ID but…
  • unable to access software download

    i am trying to download country kit but i am getting access denied.
  • Training WaterGEMs Licensing

    I would like to train a few of our staff on basic WaterGEMS model reviews. We have 3 licenses floating available, but I would potentially have 6 or 7 staff involved. I would like to make this hands-on with everyone having an open model. Can I temporarily…
  • how to get term licence?

    Hi, this is elina from Bhansali Wire Mesh . Iw ant to Buy a 'Term License' and i also want to know how much does it cost.
  • Select Series 4 - Activating Against a Select Server Error

    I've recently become my Department's Bentley administrator and have been running into some issues I'm not sure how to address. Most of the department Users are using Select Series 10, but I have one User in particular that still has Select Series 4. After…
  • No response from Bentley on a support request

    Good afternoon, Since the beginning of May 2022 I'm trying to get some support from Bentley on our used and paid Bentley products. Email contact with 4 Bentley persons (email replies) and they do not return response on my support request. Calling…
  • Missing Product Licenses after importing in local SELECTServer

    After importing license file to our local SELECTServer, licenses for some of the products were missing when viewed from the View License File submenu. You can see that the licenses are included in the License XML file being imported, but after importing…
  • Transfer Microstation v8 license to new workstation

    Hello! We just had an hardware refresh and we would like to transfer Microstation 8 (I know is a very old version...) on the new machines (we use it only to open some old projects). I already searched in the forum/wiki and I found out that I should use…
  • Bentley.Licensing.Service.exe System User name task needs ended to allow Bentley Applications to open

    When launching any Bentley application, I need to open Task Manager and end task on the Bentley.Licensing.Service.exe for the System User name to allow the application to get a license. They open, but they wont' completely open until the Bentley.Licensing…
  • Allocating Licenses - No Results Found

    I am the administrator for my company and am attempting to allocate practitioner licenses to myself however when I go to search for any profile to assign to 'no results found' comes up?
  • I would like to know about the account status after payment.

    I would like to know about the account status after payment. I didn't notified yet. Do you suggest me how can I check my account status? Or can you send a confirmation email, please? Please let me know how may I know about this? I have tried to reach…
  • change language of personal data

    Hello, kindly ask you to help. I need change language of personal data of my Benly account from Russian to Engish. I changed language in my Bently account from R ussian to Engish, but personal data steel be on Russian. Best reguards, Sergey K…
  • Activation

    Need help with activation
  • New User on different company branch

    I work in a multinational corporation where all countries have the same "@ companyname.com" email address ending. I am the first user of Bentley product in my country and when I registered and created an account, I landed on another country administrator…
  • Projectwise Trial in CONNECT Client

    Dear Bentley team, I have a problem with Projectwise trial version. I have registered into Projectwise Explorer Client ver 10.0.3.453 in trial version. Later on since I don’t use that version anymore, so I uninstalled it. However in the CONNECT client…
  • There are still HomeUse Licenses for the CONNECT Edition?

    In past time we had HomeUseLicenes for MicroStation V8i. Can you support us?
  • Using OpenCities Map Advanced on offline machine

    Hello everyone, I have 1 question about OpenCities Map Advanced usage (or more, CONNECT products in general that use the new licencing style with CONNECTION client). How is it with these products when I want to install them/use them on machines with…
  • Is there a programmatic way to pull license usage?

    I currently manually go to the license use report and pull down the XLS file, I then go to SQL to pull it in for a report. Is there a way to schedule the export of the XLS file or an HTML call to pull the report? I do not have or want any filters.
  • Bentley Desktop License Client

    The Bentley Desktop License client is the component that handles licensing for all Bentley Desktop products. It handles all of the communication needed to license a product including connection with the Bentley Subscription Entitlement Services (SES)…
  • How to grant access to user to Licensing management tool only

    We want to grant access to a user to license management tool only on the connect portal. Can this be granted without any other admin privileges? I tried going to connect.bentley.com -> User Management -> Edit User role and grant 'License Manager' role…
  • Remote Working Triggering an Overage for Microstation

    Hi, We recently received an overage invoice for 2021 Q1, it is recording an overage when our remote desktop connection is dropped and reinstated within an hour between and office and home PC. Has anyone had the same issue? How can it be considered an…
  • Announcing Merging of Licensing, Cloud and Web Services Communities

    The Licensing and Activation Community has merged into the Cloud and Web Services Community, forming "Licensing, Cloud and Web Services". This one merged community covers both topics. This change has been made to help make it easier for users to find…