• Registered User - Administrator Process

    What is the purpose of this information? To provide the *Fulfillment Contacts and **Account Administrators/Co-Administrators the steps to register users (one person may have both of these roles). *Fulfillment Contact: The primary account contact…
  • bulk load of user with group

    How is it possible to assign a group to a user via a bulk load CSV in Usermanagement 2.0? In the old version a column name was available for the group. The group name is missing when exporting users.
  • Earned Value Discount - Users are not showing up as registered

    Hi, We have created a document that covers some issues that we have received about Organizations stating that they have followed the requirements for the EVD but that the scorecard is saying that they still have users who have not completed the process…
  • how to change organization in my profile?

    I have logged on to Bentley.com but i have been registered as different organization in that profile by mistake but in real it should be different so, can an one let me know how to change the organization in profile.
  • Why are we receiving letters stating that we have not yet registered our Bentley users even though we HAVE registered ALL users, installed the Bentley CONNECT Client and signed all users in AND all users are appearing in the online reporting tool?

    Why are we receiving letters stating that we have not yet registered our Bentley users even though we HAVE registered ALL users, installed the Bentley CONNECT Client and signed all users in AND all users are appearing in the online reporting tool - https…
  • CONNECTION Client Registration - I thought I was done?

    Hello - We have received several Service Requests for the CONNECTION Client Registration process where users believe they have completed the task. The following 2 are the most common. 1) Please refer to Step 3 of the supplied material, where users need…