• Re: Gateway error 1053

    Gateway error 1053 When installing SELECTserver Gateway version 9.0, and .NET 4.0 is not installed, the SELECTserver Gateway service will not start and will display Error 1053 when you manually attempt to start the service. See Details Below: …
  • Gateway Service will not start

    Select Server Gateway on local machine fails to start with error code 1503. I have it to start using domainadmin account.
  • Bentley Map Enterprise not activating

    Bentley Map Enterprise (BME) users are complaining this morning that they are seeing the message below, about Activation Status – 29 day(s) remaining. When we click the Activate button, we go thru the usual screens: “SELECT subscriber with…
  • Virtualizing SELECT Server

    Hi All, Can anyone advise me if it is safe and a good idea to virtualize our SELECT server? Curently it is a physical server, but we are looking at shifting more to a virtualized environment . Cheers Ian
  • Re: License "As Expired Error (No Server access to the internet)

    The link below is to the License As Expired wiki page on how to address the issue. communities.bentley.com/.../3281.aspx Becaue there is no internet connection the manual process must be adopted. MANUALLY: To manually import the license…
  • Re: User requests informatin to install SELECTserver application

    The article “How to install the SELECTserver application” online will provide the links to information you need to install the SELECTserver. http://communities.bentley.com/products/licensing/w/licensing__wiki/how-to-install-the-selectserver-application…
  • How to "Upgrade SELECTserver and Relocate the Database to a new server"

    Posted for user: How do I upgrade Selectserver and relocate Database to new server
  • Running SELECTserver on a different Port in IIS

    (Posted on behalf of a user;) We want to switch to a new SELECTserver. The following two questions have arisen. 1.) On the new Server we configured the SELECTServer Web services on IP port 81. To open the SELECTserver managed sites web site we have…
  • How to get prior reports when moving from DEPLOYED to the ONLINE (HOSTED) servers

    The Site has changed their license pool (site) from a Deployed to Bentley Online (Hosted) server (selectserver.bentley.com) during this year (May/June 2013). The problem is that they can't run usage reports from the first half of this year. They want…
  • --READ ME BEFORE POSTING--

    Best Practices for Posting to the SELECTserver and Product Activation Forum. Welcome to the SELECTserver and Product Activation Forum! Bentley Colleagues , Users and Be Communities MVPs continually monitor this forum! Contribute to and benefit…
  • DataUpdateService - Errors

    On behalf of user: User seeing this error daily. ERROR - DataUpdateService - Could not retrieve Product IDs [Unable to connect to the remote server] ERROR - DataUpdateService - Service Process Returned Error Code#-10026 - Could not update the product…
  • Unable to Start Gateway 1067 error (417 Expectation)

    Examining the gateway log file (SS-Bentley.SelectServer.Gateway.exe.log) I found this error: ERROR - Gateway - Error checking SELECTserver version: The request failed with HTTP status 417: Expectation failed.
  • Re: IIS is one of the SELECTserver requirements

    If you are unable to get IIS or have IT support, you may want to consider Bentley Host SELECTserver solution for your needs. For more information on the Hosted Server solution, please visit the Bentley site for details. http://www.bentley.com/ar-ae…
  • SELECTserver OnLine Maintenance Friday 29 July 2011 at 9PM (21:00) US EDT

    SELECTserver OnLine Maintenance scheduled Friday 29 July 2011 This message is to inform you of SELECTserver OnLine maintenance scheduled for Friday 29 July 2011. At 9:00 PM (21:00) US EDT, SELECTserver OnLine will be put into maintenance mode whilst…
  • Moving licensing from Select Server to Individual machines

    We have 7 users running MicroStation V8 version 08.05.02.35 on WinXP We have Select Server version 08.05.02.36 on a server for these 7 licenses We are moving to Win7 one machine at a time since V8 is not supported on Win7 We can no longer install…
  • SELECTServer’s usage logs have not been transmitted in the timeframe required.

    SELECTServer’s usage logs have not been transmitted in the timeframe required. All client applications license request will fail until the usage logs have been transmitted. There are 0 log entries to be sent. Logs were last transmitted on 10/15/2012 …
  • Re: registry hive for licensing

    This is not the best method to accomplish this. Do to the complexity of the registry, and where we store settings based on the users rights (admin or not) and UAC and what operating system your running on and whether or not that OS is 32 bit or 64 bit…
  • SELECTserver client access restrictions

    I just upgraded my SELECTserver to 8.11.7.35. I am trying to set up client access restrictions based upon machine name and it will not allow access. Using IP address works in my test environment but machine name does not. I cannot use IP addresses in…
  • Re: Server has crashed. Request directions on "how to install the SELECTServer appliction".

    The server name is no longer a requirement to install the SELECTserver application. The important items would be the SERIAL NUMBER, SERVER ACTIVATION KEY and the SITE ACTIVATION KEY. You can use the same information provided for the previous SELECTServer…
  • Unable to create a scheduled report

    (POSTED FOR USER) On scheduling reports section, when I choose a report and enter all the details for scheduling the Report Parameters drop down has no values andwithout choosing I cannot submit the scheduling request. Please advise if I am missing…
  • SQL file too big

    User reports: the bentley_log.ldf on sql is approximately 32 GB. The bentley.mdf file is only 500mb. What are my options for reducing the file size?
  • Gateway error 1053

    User reports what after installing the SELECTserver Gateway. The service fails to start and gets a 1053 error.
  • Re: Older Bentley products are showing up as a 30 day trial

    In case of the old products (Bentley legacy products), the SelectServer gateway is required. The Gateway provides the heart beat that the older products require and records the usages and posts it to the SelectServer.
  • Re: SS Database Setup

    The following links should provide the information that you or your dba needs to access or relocate the database for SELECTserver. For accessing the SELECTserver Database, please visit: http://communities.bentley.com/products/licensing/w/licensing__wiki…
  • Disconnected Mode [FAQ]

    Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical…