• Activation of Client Side Products and Registry Basics

    Applies To Product(s): SELECTserver - License Management Tool Version(s): 08.09.00.00 - Present Environment: N/A Area: N/A Subarea: N/A Original Author: Jonathan Jezorski…
  • DISCONNECTED MODE EXPLAINED [FAQ]

    Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group …
  • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]

    Applies To Product(s): SELECTserver Version(s): 09.01.00.xx and earlier Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support…
  • SELECTserver Online Technical Requirements [FAQ]

    Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: James White, Bentley Technical Support Group …
  • Activating Against SELECTserver OnLine (a Bentley hosted server)[TN]

    What is the purpose of this information? To guide an Administrator or user to activate applications using SELECTserver. Activation of the software is achieved by entering a Server name and site activation key into the product. The Server Name and site…
  • SELECTserver OnLine Maintenance Friday 29 July 2011 at 9PM (21:00) US EDT

    SELECTserver OnLine Maintenance scheduled Friday 29 July 2011 This message is to inform you of SELECTserver OnLine maintenance scheduled for Friday 29 July 2011. At 9:00 PM (21:00) US EDT, SELECTserver OnLine will be put into maintenance mode whilst…
  • SELECTServer’s usage logs have not been transmitted in the timeframe required.

    SELECTServer’s usage logs have not been transmitted in the timeframe required. All client applications license request will fail until the usage logs have been transmitted. There are 0 log entries to be sent. Logs were last transmitted on 10/15/2012 …
  • Re: License "As Expired Error (No Server access to the internet)

    The link below is to the License As Expired wiki page on how to address the issue. communities.bentley.com/.../3281.aspx Becaue there is no internet connection the manual process must be adopted. MANUALLY: To manually import the license…
  • How to "Upgrade SELECTserver and Relocate the Database to a new server"

    Posted for user: How do I upgrade Selectserver and relocate Database to new server
  • Running SELECTserver on a different Port in IIS

    (Posted on behalf of a user;) We want to switch to a new SELECTserver. The following two questions have arisen. 1.) On the new Server we configured the SELECTServer Web services on IP port 81. To open the SELECTserver managed sites web site we have…
  • DataUpdateService - Errors

    On behalf of user: User seeing this error daily. ERROR - DataUpdateService - Could not retrieve Product IDs [Unable to connect to the remote server] ERROR - DataUpdateService - Service Process Returned Error Code#-10026 - Could not update the product…
  • SELECTserver client access restrictions

    I just upgraded my SELECTserver to 8.11.7.35. I am trying to set up client access restrictions based upon machine name and it will not allow access. Using IP address works in my test environment but machine name does not. I cannot use IP addresses in…
  • Unable to create a scheduled report

    (POSTED FOR USER) On scheduling reports section, when I choose a report and enter all the details for scheduling the Report Parameters drop down has no values andwithout choosing I cannot submit the scheduling request. Please advise if I am missing…
  • SQL file too big

    User reports: the bentley_log.ldf on sql is approximately 32 GB. The bentley.mdf file is only 500mb. What are my options for reducing the file size?
  • How to view reports on the SELECTserver Online (HOSTED) server

    I am on the website and would like to check out my usage levels for Microstation. (REPORTING)
  • Re: Older Bentley products are showing up as a 30 day trial

    In case of the old products (Bentley legacy products), the SelectServer gateway is required. The Gateway provides the heart beat that the older products require and records the usages and posts it to the SelectServer.
  • Re: SS Database Setup

    The following links should provide the information that you or your dba needs to access or relocate the database for SELECTserver. For accessing the SELECTserver Database, please visit: http://communities.bentley.com/products/licensing/w/licensing__wiki…
  • Does my DEPLOYED SELECTserver communicate with Bentley servers?

    Posted for the user: Does my DEPLOYED SELECTserver communicate with Bentley servers? I need to know what it is, frequency of data being sent and to what Bentley server it's going to.
  • Unable to download SELECTserver XML file when installing SELECTserver

    User is upgrading to the latest version of SELECTserver, but is having trouble retrieving the license file electronically. Please follow up to make sure everything is configured correctly so that his SELECTserver will be able to correctly communicate…
  • SS Database Setup

    User needs assistance with database setup.
  • Re: User requested Registry information to repoint user to a new SELECTserver deployment

    Unknown said: User’s question: I need to migrate many users to a new SELECTserver. Is there a registry setting that I can change remotely to repoint a user to a new SELECTserver? Do to the complexity of the registry, and where we store settings…
  • Gateway Activates but is unable to start

    Posted for a user; user has two select server sites One running 08.11.xx.xx and the other 09.00.xx.xx Gatew way is physically on the server running 09.00.00.113 Server 2008 R2 The Error in the Gateway log read The request failed with HTTP status…
  • SELECT Server client access restrictions

    I just upgraded my SELECTserver to 8.11.7.35. I am trying to set up client access restrictions based upon machine name and it will not allow access. Using IP address works in my test environment but machine name does not. I cannot use IP addresses in…
  • SELECTserver notifications:

    Can the SELECTServer notify the admiistrator when a product is deactivated?
  • IIS Worker Process

    Greetings We recently updated our SelectServer to a Windows 2008 VM using SELECTserver - Version 9.0.0.99. Throughout the day the IIS Worker Process climbs to about 550mb of memory usage and anywhere from 15% - 50% CPU usage. This is causing the administration…