Product(s): CONNECTION Client and Bentley Licensing Service Area: Licensing - Technical The steps below gather pertinent logs from the Applications log in Event Viewer. Background When components such as CONNECTION Client…

To retrieve licensing-related diagnostic data for further analysis by Bentley Support, please perform the following steps: Step 1: Collect logs 1. Open Bentley Log Collector Bentley Log Collector can be opened in several ways: Option 1: Open…