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    • Remove Users

      Marc Blancher
      Marc Blancher
      Product(s): User Management Version(s): N\A Environment: N\A Area: Navigation Subarea: N\A How to Remove Users (33561 False) If you are an Account Administrator or Co-Administrator you…
      • over 3 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Possible Disruptions to Bentley Identity Management System (IMS) [Last Updated: 06-February, 2018 9:00am EST]

      Jason.Slocum
      Jason.Slocum
      Bentley is currently investigating issues related to our Identity Management System (IMS). These issues may affect your ability to sign-in to the CONNECTION Client or access Connect Services. We will continue to send out status updates and resolution…
      • over 5 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
    • Why are we receiving letters stating that we have not yet registered our Bentley users even though we HAVE registered ALL users, installed the Bentley CONNECT Client and signed all users in AND all users are appearing in the online reporting tool?

      Nuwan Gunawardena
      Nuwan Gunawardena
      Why are we receiving letters stating that we have not yet registered our Bentley users even though we HAVE registered ALL users, installed the Bentley CONNECT Client and signed all users in AND all users are appearing in the online reporting tool - https…
      • over 5 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
    • Auto Approval set-up

      Sylvia H.
      Sylvia H.
      What is the purpose of this information? If you are an Account Administrator, you can automatically approve requests for users to be added to the Organization which will make them Registered Users. *Please note: As an added layer of security, as an…
      • 3 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • steps to add a subconsultant to my CONNECT project

      Kirk Peterson
      Kirk Peterson
      I need the steps to take to add an outside subconsultant to a CONNECT project. Do I create the CONNECT account for them? Is there a way to invite them to the project, and then have them create the account? thanks, Kirk Peterson
      • over 6 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
    • Changing Account setting, enterprise portal, user manangement

      Michelle
      Michelle
      In the Enterprise portal, User Management. You can s elect, Settings at the top right corner of the screen beside help In Account Settings panel , select, Passports tab. Passport Name: BentleyCONNECT , Available is set to YES, if it were changed to…
      • over 6 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
    • How do we assign the FIRST group administrator to a company for Bentley CONNECTED projects?

      Brian Doubek
      Brian Doubek
      There is plenty of information that says to contact the administrator or review the user management section, but no one as of yet seems to have the administrator rights yet.
      • over 7 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
    • Limited acces.

      Jorge RV
      Jorge RV
      I´m loking for Windows Vista software but most aplications requires Windows 7. when I goto personal portal for downloads I receive de error message OrgNotFound ( connect.bentley.com/.../OrgNotFound ). That is: I can´t download software and I can´t log…
      • over 7 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
    • Unable to create Connect Project even after our Bentley administrator set permission level.

      Andrew Giesler
      Andrew Giesler
      We've gone through all the steps listed on the community topic for setting administrator privileges, yet users are still unable to create a connect project. How do get administrator privileges to work correctly?
      • over 7 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
    • Unable to change user permissions for some users in your account.

      Jutta Eisenhauer
      Jutta Eisenhauer
      This is a normal behavior if a user belongs to an organization. The action to remove permissions (Roles) or delete a site administrator can only be made by submitting a request to Bentley. This is in place to prevent any critical user from being removed…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Unable to change user permissions for some users in your account.

      Thierry Sage
      Thierry Sage
      This is a normal behavior if a user belongs to a site administrator group. This happens even for site administrators. The action to remove rights or delete a site administrator can only be made by Bentley to prevent any critical consequence. Just create…
      • over 8 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Forum
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