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Licensing, Cloud and Web Services
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    • Subscription Entitlement Service
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    • How to activate products under Subscription Entitlement Service

      Sylvia H.
      Sylvia H.
      What is the purpose of this information? Subscription Entitlement Service uses a Bentley login attached to an organization with licenses to activate products. There are two options to activate a Subscription Entitlement Service product for the first…
      • 7 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Response File larger than 7.93 MB - Error 404

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem When trying to read a response file larger than 7.93 MB on the Deployed Server, the following message…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • 2 Configuración de la Gestión de Derechos (Entitlement Management)

      carlos.delatorre
      carlos.delatorre
      Product(s): CONNECTION Licensing Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Entitlement Management Descripción general El Servicio de Gestión de Derechos, ubicado en el Portal…
      • 5 months ago
      • Licensing, Cloud and Web Services
      • Licensing and Activation Wiki (Español)
    • 1 Subscription Entitlement Service para Administradores (anteriormente CONNECT Licensing para Administradores): Primeros Pasos

      carlos.delatorre
      carlos.delatorre
      Product(s): CONNECTION Licensing Version(s): N\A Environment: N\A Area: N/A Subarea: N\A A continuación encontrará instrucciones para la transición a Subscription Entitlement Service. Tenga…
      • 5 months ago
      • Licensing, Cloud and Web Services
      • Licensing and Activation Wiki (Español)
    • CONNECT Advisor FAQ

      Glenn Fernandes
      Glenn Fernandes
      This FAQ is intended to be a compilation of questions asked by the CONNECT Advisor service. What domains are accessed by CONNECT Advisor? CONNECT Advisor retrieves data from the following sources: https://www.bentley.com/en/about-us/news …
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Hosted server Administration page - Access for administrators only

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem There is no access to the Hosted server Administration page. Solution As of April 30, 2021, the…
      • over 2 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Deployed Installation bricht vorzeitig ab

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): SELECTserver Version(s): 09.01.00.xx Environment: N/A Area: Installation / Configuration Subarea: Windows Installer Errors Problem Während der Installing des SELECTservers 9.1…
      • over 5 years ago
      • Licensing, Cloud and Web Services
      • Licensing and Activation Wiki (Deutsch)
    • How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services

      Sarah McCann
      Sarah McCann
      Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The SELECTserver and/or SELECTserver Gateway are not started. How can I start the service using…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Deployed SELECTserver Logs

      Jacek Majda
      Jacek Majda
      Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The log files of the Deployed Licensing Server (Deployed SELECTserver) are required by Technical Support…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • How do I use the Product Usage Report?

      Sylvia H.
      Sylvia H.
      Product(s): Bentley Cloud Services Version(s): N/A Environment: N/A Area: Other Subarea: N/A The following support solution provides instructions for accessing and using the Product Usage Report…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • OpenPlant Isometrics Manager usage and AutoPLANT

      Brian D., User Success Support
      Brian D., User Success Support
      Product(s): OpenPlant Isometrics Manager Version(s): N/A Environment: N/A Area: Licensing Subarea: N/A Problem Description Usage for OpenPlant Isometrics Manager is being logged when using…
      • 3 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Installation von SQL Server 2016 Express

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): SELECTserver Version(s): 09.01.00.xx Environment: Windows 7, Window Server 2008, Windows Server 2008 R2, Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2, Windows 10, Windows Server 2016 …
      • over 4 years ago
      • Licensing, Cloud and Web Services
      • Licensing and Activation Wiki (Deutsch)
    • Installation des Deployed SELECTservers Version 09.01.xx.xx

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): SELECTserver Version(s): 09.01.00.31 Environment: Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2, Windows 10, Windows Server 2016 …
      • over 3 years ago
      • Licensing, Cloud and Web Services
      • Licensing and Activation Wiki (Deutsch)
    • What is the Recommendation Engine, and why is it not activated?

      Jacek Majda
      Jacek Majda
      Product(s): Recommendation Engine Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem Description When viewing the Activation Status tab in the License Management Tool, a listing…
      • over 2 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Subscription Services Portal Overview

      Flavio Normandia
      Flavio Normandia
      Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Subscription Services Portal Subarea: N\A Overview: The Subscription Services Portal has been designed to support the…
      • 10 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • ProjectWise Projects Overview

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: The ProjectWise Portal provides access to all of the available Services associated…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Assign Project to Workset

      Jutta Eisenhauer
      Jutta Eisenhauer
      Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: The Assign Project to WorkSet functionality is used to associate a CONNECTED Project…
      • over 1 year ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Register a Project

      Flavio Normandia
      Flavio Normandia
      Product(s): Bentley Cloud Services Version(s): N\A Environment: N\A Area: Projects Subarea: N\A Overview: Organizations can enable CONNECT Users to register and collaborate on ProjectWise…
      • 10 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Why do I encounter an error when moving a license to another computer?

      Jacek Majda
      Jacek Majda
      Applies To Product(s): License Management Tool Version(s): N/A Environment: N/A Area: License Management Subarea: N/A Original Author: Jeremy Hoesly, Bentley Technical…
      • over 2 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Strategies for limiting usage

      Jeremy Hoesly
      Jeremy Hoesly
      Applies To Product(s): SELECTserver and Subscription Entitlement Service Version(s): N/A Environment: N/A Area: Administration Subarea: License Management Original Author…
      • over 3 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Why do I have to activate my application on every start-up

      Jacek Majda
      Jacek Majda
      Applies To Product(s): License Management Tool Version(s): System.Data.DataRowView Environment: N\A Area: License Management Subarea: N\A Original Author: Anders OMahony…
      • over 2 years ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
    • Where do I find my Activation Key?

      Brian D., User Success Support
      Brian D., User Success Support
      Product: License Management Tool Version: N\A Environment: N\A Area: License Management Subarea: N\A Background In order to activate your Bentley program you will need an Activation Key. This…
      • 6 months ago
      • Licensing, Cloud and Web Services
      • Licensing, Cloud and Web Services Wiki
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