• How can I license a silent install?

    Hello, I'm a system administrator attempting to install Bentley products across many computers in a computer lab for an Engineering college course. I see good documentation on silent installations (kudos for that), however I see very little about how…
  • OpenCities Map Advanced Trial Expired

    Not sure if this is the correct place for this question? I trialled OpenCities Map Advanced a month ago & have now since purchased a licence through Connection Client. However when trying to run the product it keeps giving me this message. I can't contact…
  • Is activation process mandatory for users to use SES products?

    I registered 5 new users in the company and they have installed Multiframe CONNECT Edition 22.3. While 2 of 5 users says they saw on Activated wizard that they are allowed to use Multiframe, 3 of them had to follow activation process to start the…
  • Bentley Desktop License Client

    The Bentley Desktop License client is the component that handles licensing for all Bentley Desktop products. It handles all of the communication needed to license a product including connection with the Bentley Subscription Entitlement Services (SES)…
  • How to license automated workflows

    Product(s): CONNECTION Client and SES-based products Area: Licensing - Technical Problem Description Automated processes that open Subscription Entitlement Service-based Bentley products cannot rely upon CONNECTION Client being…
  • Licensing service failed with error code -1

    Area: Licensing - Technical Error or Warning Message When opening a product, an error appears that includes the following message: Licensing service failed with error code -1 Explanation The Bentley Licensing Service, a background…
  • ContextCapture Master/Engine requiring a ContextCapture license

    Product(s): ContextCapture, ContextCapture Center Version(s): 04.04.11.60 or later Area: Licensing - Technical Problem When opening ContextCapture Master or Engine, the program utilizes a ContextCapture license…
  • Microstation CONNECT Trial Expired

    Hello! I have a BDN account and am learning my way around. As part of my setup, I downloaded Microtstion 10.14.00.109 from connect.bentley.com. I also have the CONNECT Client 10.00.19.27 I installed this over a week ago while I was getting set…
  • Activation problem

    Due to some technical reasons I reinstalled software... But I am unable to Activate License.. because the License Activation is network based for our college... How to Activate the License, plzzz help me...
  • How to evaluate a product under Subscription Entitlement Service

    Overview The Subscription Entitlement Service supports the generation of evaluation entitlements so that users can try a product without accruing billable usage. This article explains how an end user accesses an evaluation entitlement assigned to him…
  • Activation issue with Bentley Map PowerView SS10 connect licensing

    Hi Unfortunately we do have a new customer which are running Bentley Map PowerView SS10 with the CONNECT Licensing. The product activates correctly, but they can only run in 13 minutes before they get an incorrect message, that says "Product is not…
  • How to Control Overuse

    Dear Support, Good Day !! We are Bentley Connect Subscriber, and we have around 7 licenses for bentley products which includes as; 1-ConceptStation 1-ContextCapture 5-OpenRoads Designer (We can also use 4-PowerCivil, and 1-MXRoads as OpenRoads designer…
  • Activating Against SELECTserver OnLine (a Bentley hosted server)[TN]

    What is the purpose of this information? To guide an Administrator or user to activate applications using SELECTserver. Activation of the software is achieved by entering a Server name and site activation key into the product. The Server Name and site…
  • Microstation V7 licensing and activation problem

    Hello everybody. I have a problem related to Microstation V7 J. This is License error on activating Microstation . The SelectServer is hosted by Bentley with " SELECTServer.bentley.com " server name and I've already registered my activation key. In fact…
  • Product Activation [FAQ]

    Applies To Product(s): All Version(s): All Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group What is Product…
  • Activation of Bentley Map PowerView

    Hi We have huge problems with correct activation of Bentley Map PowerView. We have allready discussed it with some Bentley employees (SR 7000582866), but they could not find a solution and told us to post it here. We have huge problems activating…
  • License activation

    After installing Microstation V8i SS4 Version 08.11.09.829 on a Windows 10 x64 machine I cannot get the license activation to 'take'. I've done the license management tool Activation Wizard numerous times. I've tried to repair installation, shut down…
  • microstation activation failed

    Hi, I tried to activate our microstation version 08.11.09.829 SS4 in one machine using a proxy settings. The license was tested and verified but when closing and opening the product this message below keeps on popping out. "your seven days trial…
  • Product Activation TechNotes and FAQs

    Product Activation TechNotes and FAQs Please Select from the following categories: Product Activation Software Download and Licensing Information - PDF document received License Administration Home Use Licensing General Product Licensing…
  • Suddenly receiving trial window even after successful activation V8i SS2

    Suddenly started receiving trial period window when launching Microstation SS2. Nothing has changed recently either. We are on a hosted selects sever license, only 2 machines have the program and both receive trial period window. Windows 7. I know…
  • Why does SACS fail to recognize my licenses?

    Applies To Product(s): SACS Offshore Structure Version(s): 05.06.xx.xx or later Environment: N/A Area: Licensing - Technical Subarea: N/A Original Author: Jeremy Hoesly…
  • Why do RAM Structural System modules open in trial mode?

    Applies To Product(s): RAM Structural System (+ AutoPIPE, SACS 5.6, Maxsurf 20, Multiframe 17) Version(s): 14.06.00.00, and greater Environment: N/A Area: Licensing Original Author…
  • Activating Non-Licensed Trial Mode Software

    Overview: This Technote provides steps to take when first utilizing Bentley Products while they are unlicensed and in Trial Mode (Evaluation Mode). Please Note : If you have received an Evaluation License from your Account Manager at Bentley…
  • How to obtain the home use license.

    User needs the assistance how to get the home use license information.
  • Activating Against SELECTserver OnLine (a Bentley hosted server)

    Posting on behalf of user : User wants to know the activation procedure, to activate the Maxsurf Advanced.