| Applies To | |||
| Product(s): | SELECTserver Gateway | ||
| Version(s): | 08.11.07.111 | ||
| Environment: | N\A | ||
| Area: | License Management | ||
| Subarea: | N\A | ||
| Original Author: | Maksim Stankevic, Bentley Technical Support Group | ||
Problem
SS Gateway 8.11.7.111 (deployed SelectServer) does not start because
trust relationship for the SSL/TLS secure channel cannot be established.
In the SS Gateway log file:
04-29-11 13:31:11 INFO - Common - Misc WebService URL:
https://127.0.0.1/bss/ws/Misc.asmx
04-29-11 13:31:11 ERROR - Gateway - Error checking SELECTserver version:
The underlying connection was closed:
Could not establish trust relationship for the SSL/TLS secure channel.
04-29-11 13:31:11 INFO - Gateway - Starting license renewal.
04-29-11 13:31:11 INFO - Gateway - License Request for Gateway
04-29-11 13:31:11 INFO - Common - Gateway URL:
https://127.0.0.1/bss/ws/GatewayWS.asmx
04-29-11 13:31:11 ERROR - Gateway - Error Attempting to renew license
file: The underlying connection was closed:
Could not establish trust relationship for the SSL/TLS secure channel.
04-29-11 13:31:11 ERROR - LicenseManager - ERROR: License not valid.
Select Server host name doesn't match with the
one in License.
04-29-11 13:31:11 ERROR - LicenseManager - ERROR: Exception occurred
while validating gateway license.
Bentley.SelectServer.LicenseManager.InvalidLicenseException: License not
valid. Select Server host name doesn't
match with the one in License.
at
Bentley.SelectServer.LicenseManager.GatewayLicense.Initialize(String
LicenseFilePath, String
SiteActivationKey, String SSHostName)
04-29-11 13:31:11 ERROR - Gateway - Failed to initialize Gateway License
informations.
04-29-11 13:31:11 ERROR - Gateway - Failed to initialize Gateway
License.
04-29-11 13:31:11 ERROR - Gateway - Initializing Gateway License
information failed with following message:
License not valid. Select Server host name doesn't match with the one in
License.
In the License Management Tool Server Name was localhost and Use HTTPS
was off.
Solution
The website with BSS was configured to require https and the server had
a certificate. To resolve this we changed the Server Name in LMT to be
exactly as the hostname to which the certificate was issued and enabled
Use HTTPS setting.