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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki Unable to open the Administration Site
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    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • +Web Services
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • -SELECTserver based Activation
      • Understanding the (Legacy) SELECTserver Workflow
      • +Deployed SELECTserver Application Usage TechNotes and FAQs
      • Activating Against SELECTserver OnLine (a Bentley hosted server)[TN]
      • Activating Applications Using SELECTserver Based Licensing as a non-SELECT User
      • Activating Non-Licensed Trial Mode Software
      • Activation of Client Side Products and Registry Basics
      • Client Check In and Out Instructions for XM and Higher [TN]
      • Importing a Checked Out License (XML file) for XM and Higher [TN]
      • Disconnected Mode [FAQ]
      • Generating a License Debug Log
      • +License Management Tool
      • Product Activation [FAQ]
      • Product Activation Modes of Behavior
      • Renewal Process for All Licensing
      • Server does not support this Activation Key
      • Troubleshooting Product Activation for XM and Higher
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
        • Deployed SELECTserver Technical Requirements [TN]
        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
        • Group Policy Administration (ADM) files
        • How do I keep usage reports current?
        • How do I set up or prevent license checkouts?
        • How to create a new website in IIS7
        • How to create a Virtual Directory in IIS7
        • How To Install a Gateways on Vista and Windows 7, Server 2008
        • How to Install the SELECTserver application
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • -SELECTserver
          • Access restriction via IP-address
          • Access to App_Offline.htm denied in SELECTserver Database Setup
          • -Administration - SELECTserver
            • +Client Access restrictions - Administration - SELECTserver
            • Error: Client not recognized as a valid client
            • Error: CREATE DATABASE or ALTER DATABASE failed
            • How does a checked out license work for SELECT or ELS customers with product usage logging?”
            • How to list multiple Gateway servers in LIC file
            • HTTP 407 Proxy Authentication Required
            • +License Management - Administration - SELECTserver
            • New database no being used
            • +Nightly Processing - Administration - SELECTserver
            • +Notifications - Administration - SELECTserver
            • +Reports - Administration - SELECTserver
            • SelectServer OnLine: Maximum Checkout Interval default value changed to 2 days
            • SQL Error
            • Unable to open the Administration Site
            • Unexpected Error 0x8ffe2740 after restart of Windows
            • +Usage Logs Transmittal - Administration - SELECTserver
          • Administration page does not open, page cannot be displayed
          • Create a log file on the client computer
          • Deployed SELECTserver Logs
          • Hosted server Administration page - Access for administrators only
          • How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services
          • +Installation / Configuration - SELECTserver
          • +Installation / Configuration - SQL Management
          • MSG_HIST_PEAK message on Deployed Administration page
          • No access to the Adminstration page
          • Ports and Domains
          • Process Responce File
          • Program starts up slowly after the creation of a log file
          • Reset the webserver IIS
          • Response File larger than 7.93 MB - Error 404
          • Restrict access to the Hosted Administration page
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway error 1067
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
        • SELECTserver XM Database Backup [TN]
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
      • Where do I find my Activation Key?
      • Prevent unauthorized SELECTserver Activation Key based Usage
      • Stopping SELECTserver Activation Key based Usage
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • Customer Number, Account Number, Entitlements, Users
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i applications after December 31st, 2021
    • +Support Homepage - Localized
    • What you need to know/request when consolidating Accounts

    Unable to open the Administration Site

       
      Applies To 
       
      Product(s): SELECTserver
      Version(s): N\A
      Environment:  N\A
      Area:  Administration
      Subarea:  N\A
      Original Author: James White, Bentley Technical Support Group
       

    Problem

    Unable to open the Administration Site Page from the Windows START button. Going to it directly from an Internet Explorer windows will display the page. A "Window" dialog box displpays with a message.

    Please wait while Windows configures Bentley SELECTserver
    (The error has appeared in the 32 and 64 bit versions)

    You then drop to a dialog box stating:

    The feature you are trying to use is on a network resourse that is unavailable.

    Solution

    Follow these steps after you've seen the error.

    1) Use the "BROWSE" button off to the right

    2) Browse to where the selectserver.msi file is located. It is in the Bentley Downloads directory in the folder SELECTserver and the "build of the executable" folder

    3) Tell it OK and allow it to repair the link.

    See Also



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    • James White Created by Bentley Colleague James White
    • When: Mon, May 5 2014 3:39 PM
    • Revisions: 1
    • Comments: 0
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