When you buy our software without SELECT contract or after SELECT contract is canceled we provide Bentley Fulfillment Document. Please consult this PDF document, in order to get instructions on how to obtain Bentley product(s) and license(s).
However in some cases it is not possible to download software by clicking on “Download” link in Bentley Fulfillment Document.
The download process is being blocked due security in your environment. Your system is denying the pop up that should appear at the bottom of the page.
Here is a list of the most common security settings that may need to be adjusted:
We recommend also trying another web browser (Firefox/chrome/IE) or trying on another machine in the office.
If the above does not resolve the issue, please submit a Service Ticket - https://apps.bentley.com/srmanager/