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Sometimes users are unable to download software from the provided Fulfillment document or from Bentley SELECTservices website by clicking on the “Download” link. After pressing on the “Download” link and accepting Bentley Web Properties Legal Terms of Use each time user is returned to the first page from where they started and cannot download the software.
Incorrect Internet Explorer configuration settings may cause this issue.
Solution could be to disable Pop-up Blocker or add www.bentley.com to Trusted Sites.