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When Bentley products are used, the usage is recorded and stored locally on workstations. The usage is then reported to SELECTserver on the next day when a Bentley product is opened. This delay between the point when usage is incurred and the point when such usage is reported can become significant if Bentley products are used infrequently. For example, if a user incurs usage for a product on a workstation and then does not open a Bentley product on the workstation for a week, the usage will not be known to SELECTserver or appear in SELECTserver usage reports until then. Because of this behavior, usage data in reports, especially for the last few days, will change as SELECTserver receives additional usage.
Fortunately, workstations can explicitly send any recorded usage to SELECTserver in one of two ways:
Bentley provides a utility with a graphical user interface for the configuration of license settings. To use tool to send usage, perform the following steps:
The Send Logs Now command covered in the previous option is performed in the background by a utility called Bentley.lictransmit.exe. It is also included with Bentley products alongside the License Management Tool. Bentley.lictransmit.exe can be executed directly from a command line to send logs. One can also use the Task Scheduler in Windows to run the utility once a day to ensure timely reporting of usage data regardless of how often Bentley products are used. The following Microsoft technical note provides instructions for scheduling a task.
CONNECTION Client is a free product that enables cloud services in CONNECT Edition versions of your Bentley products. It also associates product usage on a workstation to a provided Bentley login as part of a user registration requirement introduced in late 2017. Because CONNECTION Client automatically opens on startup by default, it will consistently send any outstanding usage every day a workstation is on. Download and install CONNECTION Client to ensure that product usage is sent regularly even if Bentley products are used sporadically.
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