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Licensing, Cloud and Web Services Wiki Why do I have to activate my application on every start-up
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    Why do I have to activate my application on every start-up

    Applies To
    Product(s): License Management Tool
    Version(s): System.Data.DataRowView
    Environment: N\A
    Area: License Management
    Subarea: N\A
    Original Author: Anders OMahony, Bentley Technical Support Group

     

    Problem Description

    Every time I start my Bentley Product I am asked to activate the application.

    Background

    This problem may arise if you do not have the access rights to write the Activation Key to the computer registries or if you forgot to install the Bentley application as Administrator.

    Steps to Resolve 

    The first troubleshooting step would be to check and see if you can run LicenseTool.exe as Administrator.
    Go to your programs folder ex. C:\Program Files (x86)\Bentley\PowerDraftV8i\PowerDraft, find LicenseTool.exe > Right Click on the file and Select Run As Administrator.
    Now Activate your Bentley Application from the LicenseTool.exe as you would normally. See link below:
    License Management Tool
    The Activation Key should now have been written correctly to the computer registry > Restart the Bentley application and see if you are prompted to Activate the application again. If not the Activation has been successful.   
    Should you not have the desired Administrator access please contact your in house IT administrator.
    If you are still having trouble activating a Bentley application after trying the above, please contact Bentley Technical Support and raise a Service Request or create a new post here on Bentley Communities.

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    • Anders Svensson OMahony Created by Anders Svensson OMahony
    • When: Sun, Apr 12 2015 8:14 AM
    • Jacek Majda Last revision by Bentley Colleague Jacek Majda
    • When: Fri, May 28 2021 2:16 PM
    • Revisions: 6
    • Comments: 0
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