Problem Description

As a non-SELECT user, I am unable to move a license from one computer to another in the same day. I encounter the following error when attempting to check out a license:

[-17014] Checkout Failure: No checkouts remain for [product name]. Another computer has already used it today.

Explanation

Pooled licensing, the ability to share a license among multiple computers within the same day, is a benefit of the SELECT program. Non-SELECT users can still utilize their products, but a product license can be used on only one computer per day.

Steps to Resolve

To move a license from one computer to another, please perform the following steps:

1. On the computer currently holding the product license, check in the license via the License Management Tool. The following support solution provides instructions.
2. Wait until the next day, specifically after 12:00 AM UTC.
3. On the computer where you intend to use the product license, check out the license via the License Management Tool.

Please note that the license server permits a license to be checked in and checked out again to the same machine within the same day. This allows a user to correct a license checked out with a wrong version number or expiration date.

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