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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki Converting from a Deployed SELECTserver to Bentley CONNECT SELECTservices
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    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • +Web Services
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • -SELECTserver based Activation
      • Understanding the (Legacy) SELECTserver Workflow
      • +Deployed SELECTserver Application Usage TechNotes and FAQs
      • Activating Against SELECTserver OnLine (a Bentley hosted server)[TN]
      • Activating Applications Using SELECTserver Based Licensing as a non-SELECT User
      • Activating Non-Licensed Trial Mode Software
      • Activation of Client Side Products and Registry Basics
      • Client Check In and Out Instructions for XM and Higher [TN]
      • Importing a Checked Out License (XML file) for XM and Higher [TN]
      • Disconnected Mode [FAQ]
      • Generating a License Debug Log
      • +License Management Tool
      • Product Activation [FAQ]
      • Product Activation Modes of Behavior
      • Renewal Process for All Licensing
      • Server does not support this Activation Key
      • Troubleshooting Product Activation for XM and Higher
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
        • Deployed SELECTserver Technical Requirements [TN]
        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
        • Group Policy Administration (ADM) files
        • How do I keep usage reports current?
        • How do I set up or prevent license checkouts?
        • How to create a new website in IIS7
        • How to create a Virtual Directory in IIS7
        • How To Install a Gateways on Vista and Windows 7, Server 2008
        • How to Install the SELECTserver application
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • -SELECTserver
          • Access restriction via IP-address
          • Access to App_Offline.htm denied in SELECTserver Database Setup
          • +Administration - SELECTserver
          • Administration page does not open, page cannot be displayed
          • Create a log file on the client computer
          • Deployed SELECTserver Logs
          • Hosted server Administration page - Access for administrators only
          • How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services
          • -Installation / Configuration - SELECTserver
            • Converting from a Deployed SELECTserver to Bentley CONNECT SELECTservices
            • +Group Policies - Installation / Configuration - SELECTserver
            • How do I install SELECTserver?
            • How to install SELECTserver in a secure environment
            • +IIS Configuration - Installation / Configuration - SELECTserver
            • SELECTserver and SELECTserver Gateway in a Cloud Environment
            • +SQL Installation - Installation / Configuration - SELECTserver
            • +SQL Management - Installation / Configuration - SELECTserver
            • +Windows Installer Errors - Installation / Configuration - SELECTserver
          • +Installation / Configuration - SQL Management
          • MSG_HIST_PEAK message on Deployed Administration page
          • No access to the Adminstration page
          • Ports and Domains
          • Process Responce File
          • Program starts up slowly after the creation of a log file
          • Reset the webserver IIS
          • Response File larger than 7.93 MB - Error 404
          • Restrict access to the Hosted Administration page
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
        • SELECTserver XM Database Backup [TN]
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
      • Where do I find my Activation Key?
      • Stopping SELECTserver Activation Key based Usage
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i SELECTseries 10 applications after December 31st, 2021
    • +Support Homepage - Localized

    Converting from a Deployed SELECTserver to Bentley CONNECT SELECTservices

       
      Applies To 
       
      Product(s): SELECTserver
      Version(s): 09.00.00.xxx and earlier
      Environment:  N/A
      Area:  Administration
      Subarea:  Usage Logs Transmittal
      Original Author: Jeremy Hoesly, Bentley Technical Support Group
       

    This support solution provides step-by-step instructions for migrating from a deployed SELECTserver running in-house to Bentley CONNECT SELECTservices (i.e. the hosted server or SELECTserver OnLine) on Microsoft's Azure cloud platform.

    Background

    When migrating to SELECT Open Access or renewing a SELECT agreement, all subscribers must migrate to Bentley CONNECT SELECTservices, provisioned through Microsoft’s powerful new Azure cloud platform for maximum performance, security, and simplified administration, leveraging existing Windows desktop directory services for identity management.

    The following outlines steps required to complete this transition.

    Steps to Accomplish

    Step 1:  Contact Bentley Licensing Support to request a server configuration change.

    Note: If Bentley Licensing Support has already completed the migration and provided a confirmation email with the new license settings, please skip this step and proceed to Step 3.

    1. File a Service Request by clicking here.
    2. A Bentley Licensing analyst will convert your license and contact you once your license is available on Bentley CONNECT SELECTservices.

    Step 2:  Transmit Usage Logs from an existing deployed SELECTserver.

    1. Access the SELECTserver Administration Page from the host machine running SELECTserver (From the Start menu, choose Program Files > Bentley > SELECTserver > Bentley SELECTserver Administration Site) or (http://servername/bss/admin), replacing servername with the name of your SELECTserver.
    2. On the administration site, select the “Administration” tab > Click “Manage Services”.
    3. There are two SELECTserver tasks of concern (Usage Log Processing and Usage Log Posting) which will need to be completed in this order. Using the associated "RUN NOW" soft button to the right of each service task run the Usage Log Processing task.

      The STATE of the task will change from "IDLE -yellow" to "RUNNING -green". Allow the task to complete its processing. Refresh the page every 60 seconds or so until the status changes back to "IDLE -yellow" indicating it is done.
    4. Click “Run Now” for Usage Log Posting. Upon completion of running both tasks, the "Last Run Results" should read "Success"

    Step 3:  Receive and update client machines with new server name

    1. Once you receive confirmation your licensing is available on Bentley CONNECT SELECTservices with the new activation information, the server name on all client machines and server based products must be updated to reflect the license host selectserver.bentley.com.
    2. On the client machine running Bentley software, Open License Management Tool.

      Go to the Windows Start Menu > All Programs > Your Bentley Program > License Management Tool.

      -OR-

      Open Windows Explorer > Search under All Files and Folders for “licensetool.exe” > double click on the icon to open License Management Tool.
    3. Within the License Management Tool go to “Tools” > “Options”.
    4. In the box “Server Name” enter “selectserver.bentley.com”. The site activation key will remain unchanged.
    5. Select “Test Connection” to confirm that the SELECTserver and activation key “verified”.

    * You can use Group Policy to bulk configure product activation Configure Product Activation using Group Policy.

    Step 4:  Stop the Deployed SELECTserver service

    1. From the host machine running SELECTserver access the Control Panel (From the Start menu, choose Settings > Control Panel.)
    2. Double-click the Administrative Tools icon.

    3. Double-click the Services icon.

    4. Highlight the Bentley SELECTserver service and choose to Stop the service.

    *You will need to keep the SELECTserver Gateway service running if any client machines require legacy version (Pre-XM) software access. Just reconfigure it to use SELECTserver OnLine by performing the following steps:

    1. Select from the Windows Start menu:
      All Programs -> Bentley -> SELECTserver -> License Management Tool
    2. Select Options from the Tools menu.
    3. Change the server name to:
      selectserver.bentley.com
    4. Click OK, and close the License Management Tool.
    5. Restart the Bentley SELECTserver Gateway service.

    If decommissioning the entire server, a standalone version of the SELECTserver Gateway can be installed on another server or even directly on workstations as an alternative. The following support solution provides instructions for downloading, installing, and configuring a standalone Gateway.

    Other language sources

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    • Usage Logs Transmittal
    • gateway
    • connect
    • Administration
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    • SELECTserver
    • SELECTsupport
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    • jeremyhoesly Created by Bentley Colleague jeremyhoesly
    • When: Wed, Jun 3 2015 7:47 PM
    • Glenn Fernandes Last revision by Bentley Colleague Glenn Fernandes
    • When: Fri, Mar 27 2020 9:19 AM
    • Revisions: 10
    • Comments: 0
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