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Document Type: FAQ Subject(s): Online License Tool Version(s): MicroStation V8/J Operating System: All
Document Type: FAQ
Subject(s): Online License Tool
Version(s): MicroStation V8/J
Operating System: All
Questions that will be answered:
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Question 1: Where is the License Tool located?
Answer: The License Tool can be accessed from the "My Support Account" area of SELECTservices Online.
Question 2: Who can access the License Tool?
Answer: Only SELECTservices Site Administrators or those users that the Site Administrators have given permission to will have access to the License Tool.
Question 3: What can I do with the License Tool?
Answer: The License Tool can be used to change the computer name on a MicroStation/J license or it can be used to upgrade a MicroStation/J serial number to receive a MicroStation V8 license file.
Question 4: Can I use the License Tool to upgrade more than one serial number at a time?
Answer: No. The License Tool is only used to upgrade one serial number at a time. You can go through the process for each license you need to upgrade or contact Bentley Sales Support.
Question 5: What if I have Engineering Configurations on my MicroStation/J license?
Answer: If you have Engineering Configurations on your MicroStation/J license you will only be allowed to use the License Tool to change the computer name on your MicroStation/J license. You should not attempt to upgrade the serial number to MicroStation V8 until the Engineering Configurations for MicroStation V8 become available.
Question 6: After I submit my upgrade, what happens next?
Answer: Once the requested changes have been processed, a confirmation E-mail including the re-license will be sent to the E-mail Delivery Address for that serial number.
Question 7: What information is needed where it says "Computer Name"?
Answer: The Computer Name requirement for Version 7.0 or higher MicroStation products is not the computer's brand name. It is the Windows-assigned computer name/code identified in the Licensing Information dialog when you run the most current MicroStation products. You can also obtain the Computer Name from the Identification tab in the Network or System properties dialog box in Windows.
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