<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Unable to send email from SELECTserver</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/23310/unable-to-send-email-from-selectserver</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Unable to send email from SELECTserver</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/23310/unable-to-send-email-from-selectserver</link><pubDate>Wed, 19 Aug 2015 15:54:09 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4350a5a0-4fcc-4fc8-971a-4a17fe939f62</guid><dc:creator>Jeremy Hoesly</dc:creator><comments>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/23310/unable-to-send-email-from-selectserver#comments</comments><description>Current Revision posted to Licensing, Cloud and Web Services Wiki by Jeremy Hoesly on 8/19/2015 3:54:09 PM&lt;br /&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;SELECTserver&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;08.11.07.111&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Windows Server 2008 R2&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Administration&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Notifications&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h1&gt;Error or Warning Message&lt;/h1&gt;
&lt;p&gt;The following error occurs when navigating to the Server Settings page on the SELECTserver administration site and clicking the Verify button in the Mail Settings section:&lt;/p&gt;
&lt;p&gt;&lt;span style="color:red;"&gt;An Error Has occurred:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:red;"&gt;There was an error sending the email message. Please contact your system administrator.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p&gt;The SELECTserver web application is unable to communicate with&amp;nbsp;a mail server to send a test email. This can occur if the SMTP Server&amp;nbsp;feature for Windows Server is not installed.&lt;/p&gt;
&lt;h1&gt;How to Avoid&lt;/h1&gt;
&lt;p&gt;Please perform the following steps:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Open the Server Manager included with Windows Server 2008 R2.&lt;/li&gt;
&lt;li&gt;Click on the Features link on the left sidebar.&lt;/li&gt;
&lt;li&gt;Click on the Add Features link on the right sidebar.&lt;br /&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-34/Feature.png"&gt;&lt;img alt=" " src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-34/Feature.png" /&gt;&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;Choose SMTP Server from the list that appears, and install it.&lt;/li&gt;
&lt;li&gt;Configure it using the Internet Information Services (IIS) Manager.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;The following Microsoft technical article provides more information about &lt;a href="https://technet.microsoft.com/en-us/library/cc772058(v=ws.10).aspx" target="_BLANK"&gt;configuring SMTP Email settings for web applications&lt;/a&gt; such as SELECTserver.&lt;/p&gt;
&lt;p&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="http://communities.bentley.com/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Jeremy Hoesly&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: connect, Administration, 08.11.07.111, Notifications, en, Windows Server 2008 R2, SELECTserver, SELECTsupport&lt;/div&gt;
</description></item><item><title>Unable to send email from SELECTserver</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/23310/unable-to-send-email-from-selectserver/revision/2</link><pubDate>Tue, 18 Aug 2015 21:57:45 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4350a5a0-4fcc-4fc8-971a-4a17fe939f62</guid><dc:creator>Jeremy Hoesly</dc:creator><comments>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/23310/unable-to-send-email-from-selectserver#comments</comments><description>Revision 2 posted to Licensing, Cloud and Web Services Wiki by Jeremy Hoesly on 8/18/2015 9:57:45 PM&lt;br /&gt;
&lt;p style="padding:0;margin:0;"&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;SELECTserver&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;08.11.07.111&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Windows Server 2008 R2&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Administration&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Notifications&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h1&gt;Error or Warning Message&lt;/h1&gt;
&lt;p&gt;The following error occurs when navigating to the Server Settings page on the SELECTserver administration site and clicking the Verify button in the Mail Settings section:&lt;/p&gt;
&lt;p&gt;&lt;span style="color:red;"&gt;An Error Has occurred:&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="color:red;"&gt;There was an error sending the email message. Please contact your system administrator.&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p&gt;The SELECTserver web application is unable to communicate with&amp;nbsp;a mail server to send a test email. This can occur if the SMTP Server&amp;nbsp;feature for Windows Server is not installed.&lt;/p&gt;
&lt;h1&gt;How to Avoid&lt;/h1&gt;
&lt;p&gt;Please perform the following steps:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Open the Server Manager included with Windows Server 2008 R2.&lt;/li&gt;
&lt;li&gt;Click on the Features link on the left sidebar.&lt;/li&gt;
&lt;li&gt;Click on the Add Features link on the right sidebar.&lt;br /&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-34/Feature.png"&gt;&lt;img src="/resized-image/__size/940x0/__key/communityserver-wikis-components-files/00-00-00-00-34/Feature.png" alt=" " /&gt;&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;Choose SMTP Server from the list that appears, and install it.&lt;/li&gt;
&lt;li&gt;Configure it using the Internet Information Services (IIS) Manager.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;The following Microsoft technical article provides more information about &lt;a href="https://technet.microsoft.com/en-us/library/cc772058(v=ws.10).aspx" target="_BLANK"&gt;configuring SMTP Email settings for web applications&lt;/a&gt; such as SELECTserver.&lt;/p&gt;
&lt;p&gt;&lt;img width="189" height="60" style="border-width:0px;" alt=" " src="http://communities.bentley.com/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" /&gt;&lt;/p&gt;
&lt;table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Jeremy Hoesly&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: connect, administration, NotificationsWindows Server 2008 R2, 08.11.07.111, en, SELECTserver, SELECTsupport&lt;/div&gt;
</description></item><item><title>Unable to send email from SELECTserver</title><link>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/23310/unable-to-send-email-from-selectserver/revision/1</link><pubDate>Tue, 18 Aug 2015 21:54:56 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:4350a5a0-4fcc-4fc8-971a-4a17fe939f62</guid><dc:creator>Jeremy Hoesly</dc:creator><comments>https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/23310/unable-to-send-email-from-selectserver#comments</comments><description>Revision 1 posted to Licensing, Cloud and Web Services Wiki by Jeremy Hoesly on 8/18/2015 9:54:56 PM&lt;br /&gt;
&lt;table style="border-top:#dce5f0 0px solid;border-right:#dce5f0 0px solid;border-bottom:#dce5f0 0px solid;border-left:#dce5f0 0px solid;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;SELECTserver&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;08.11.07.111 &lt;/td&gt;
&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Windows Server 2008 R2&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Administration&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Notifications&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;
&lt;p&gt;&lt;/p&gt;
&lt;h1&gt;Error or Warning Message&lt;/h1&gt;
&lt;p&gt;The following error occurs when navigating to the Server Settings page on the SELECTserver administration site and clicking the Verify button in the Mail Settings section:&lt;/p&gt;
&lt;p&gt;&lt;font color="red"&gt;An Error Has occurred:&lt;/font&gt;&lt;/p&gt;
&lt;p&gt;&lt;font color="red"&gt;There was an error sending the email message. Please contact your system administrator.&lt;/font&gt;&lt;/p&gt;
&lt;h1&gt;Explanation&lt;/h1&gt;
&lt;p&gt;The SELECTserver web application is unable to communicate with&amp;nbsp;a mail server to send a test email. This can occur if the SMTP Server&amp;nbsp;feature for Windows Server is not installed.&lt;/p&gt;
&lt;h1&gt;How to Avoid&lt;/h1&gt;
&lt;p&gt;Please perform the following steps:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Open the Server Manager included with Windows Server 2008 R2.&lt;/li&gt;
&lt;li&gt;Click on the Features link on the left sidebar.&lt;/li&gt;
&lt;li&gt;Click on the Add Features link on the right sidebar.&lt;/li&gt;
&lt;li&gt;Choose SMTP Server from the list that appears, and install it.&lt;/li&gt;
&lt;li&gt;Configure it using the Internet Information Services (IIS) Manager.&lt;/li&gt;&lt;/ol&gt;
&lt;p&gt;The following Microsoft technical article provides more information about &lt;a href="https://technet.microsoft.com/en-us/library/cc772058(v=ws.10).aspx" target="_BLANK"&gt;configuring SMTP Email settings for web applications&lt;/a&gt; such as SELECTserver.&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p&gt;XXXXXXX(Add links as needed for other relevant Be Communities content.)XXXXXXX&lt;/p&gt;&lt;img style="border-left-width:0px;border-right-width:0px;border-bottom-width:0px;border-top-width:0px;" alt=" " src="http://communities.bentley.com/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" height="60" /&gt; 
&lt;table style="border-top:#dce5f0 0px solid;border-right:#dce5f0 0px solid;border-bottom:#dce5f0 0px solid;border-left:#dce5f0 0px solid;background-color:#dce5f0;" border="0"&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;XXXXAuthorXXXX&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: connect, administration, NotificationsWindows Server 2008 R2, 08.11.07.111, en, SELECTserver, SELECTsupport&lt;/div&gt;
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