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Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki How do I install SELECTserver?
    • Sign In
    • Contacting Entitlements Support (Licensing and User Management)
    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • +Web Services
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • -SELECTserver based Activation
      • Understanding the (Legacy) SELECTserver Workflow
      • +Deployed SELECTserver Application Usage TechNotes and FAQs
      • Activating Against SELECTserver OnLine (a Bentley hosted server)[TN]
      • Activating Applications Using SELECTserver Based Licensing as a non-SELECT User
      • Activating Non-Licensed Trial Mode Software
      • Activation of Client Side Products and Registry Basics
      • Client Check In and Out Instructions for XM and Higher [TN]
      • Importing a Checked Out License (XML file) for XM and Higher [TN]
      • Disconnected Mode [FAQ]
      • Generating a License Debug Log
      • +License Management Tool
      • Product Activation [FAQ]
      • Product Activation Modes of Behavior
      • Renewal Process for All Licensing
      • Server does not support this Activation Key
      • Troubleshooting Product Activation for XM and Higher
      • -SELECTserver TechNotes and FAQs
        • "An Error Has Occurred" when manually transmitting usage logs using a preconfigured URL
        • About SELECTserver
        • Connecting to the Bentley servers through Firewalls and Proxy Servers [FAQ]
        • Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...'
        • Data Update Service Warning [TN]
        • Database Maintenance
        • Database Setup Tool Configuration and Explanation [FAQ]
        • Deployed SELECTserver Database and Internet Connectivity Insight [TN]
        • Deployed SELECTserver issue with new Bentley SSL certificate
        • Deployed SELECTserver Knowledge Requirements [TN]
        • Deployed SELECTserver Technical Requirements [TN]
        • Enabling Diagnostic Logging for SELECTserver
        • Error 1068: Cannot start the Bentley SELECTserver service
        • Error 417 : in SELECTserver and GateWay logs
        • Glossary Of Licensing Terms [FAQ]
        • Group Policy Administration (ADM) files
        • How do I keep usage reports current?
        • How do I set up or prevent license checkouts?
        • How to create a new website in IIS7
        • How to create a Virtual Directory in IIS7
        • How To Install a Gateways on Vista and Windows 7, Server 2008
        • How to Install the SELECTserver application
        • HTTP Error 404.13 "The request filtering module is configured to deny a request that exceeds the request content length" when importing response file
        • HTTP Error 500.21 - Internal Server Error on SELECTserver Administrative Site
        • Import xml File on Deployed Server
        • IP Address Hosted Server
        • License and SELECTserver Administration [FAQ]
        • +License Manager
        • License Tool Command Line Options
        • Manual Installation of SQL Express (2008 - 2012)
        • Moving (relocating) the SELECTserver application to a new server.
        • Moving Your SELECTserver Database
        • +Older SELECTserver Versions
        • Opening Administration Site
        • Restricting access to a deployed SELECTserver Administration Site. Configuration example (video).
        • Running the Data Update Service and restarting IIS in order to immediately update a deployed license
        • Security [FAQ]
        • SELECT Server 08 11 Series [CS]
        • -SELECTserver
          • Access restriction via IP-address
          • Access to App_Offline.htm denied in SELECTserver Database Setup
          • +Administration - SELECTserver
          • Administration page does not open, page cannot be displayed
          • Create a log file on the client computer
          • Deployed SELECTserver Logs
          • Hosted server Administration page - Access for administrators only
          • How to start the Deployed SELECTserver and SELECTserver Gateway service via Windows Services
          • -Installation / Configuration - SELECTserver
            • Converting from a Deployed SELECTserver to Bentley CONNECT SELECTservices
            • +Group Policies - Installation / Configuration - SELECTserver
            • How do I install SELECTserver?
            • How to install SELECTserver in a secure environment
            • +IIS Configuration - Installation / Configuration - SELECTserver
            • SELECTserver and SELECTserver Gateway in a Cloud Environment
            • +SQL Installation - Installation / Configuration - SELECTserver
            • +SQL Management - Installation / Configuration - SELECTserver
            • +Windows Installer Errors - Installation / Configuration - SELECTserver
          • +Installation / Configuration - SQL Management
          • MSG_HIST_PEAK message on Deployed Administration page
          • No access to the Adminstration page
          • Ports and Domains
          • Process Responce File
          • Program starts up slowly after the creation of a log file
          • Reset the webserver IIS
          • Response File larger than 7.93 MB - Error 404
          • Restrict access to the Hosted Administration page
        • SELECTserver 9 Known Issues
        • SELECTserver 9.xx.xx.xx Gateway Update Process [FAQ]
        • SELECTserver 9.xx.xx.xx Upgrade Information [FAQ]
        • SELECTserver Database Backup [TN]
        • +SELECTserver Gateway
        • SELECTserver Gateway error 1053
        • SELECTserver Gateway error 1067
        • SELECTserver Gateway Explained
        • SELECTserver Gateway License Server Revoked License [TN]
        • SELECTserver Gateway Service Fails To Connect through Proxy Server [TN]
        • SELECTserver General [FAQ]
        • SELECTserver in a IPV6 Environment
        • SELECTserver Notifications
        • SELECTserver Online Technical Requirements [FAQ]
        • SelectServer V9 without connectivity and Bentley Passport
        • SELECTserver XM Database Backup [TN]
        • SQL Server 2005 Cachestore Flush Error
        • SQL Server Compatibility Mode - Internal Query Processor Error
        • The response file corresponding to the following logs is not processed.
        • The SQL transaction logs are full
        • Transmit Usage Logs - 0 Logs Found To Process [TN]
        • Trust Licensing Basics [FAQ]
        • Unlock the SQL Server SA Account
        • Usage Log Processing - ERROR with status code 15014
        • Using Active Directory Group Policy Objects to Configure Licensing for Users Centrally (video).
        • What options are available to allow the external (WAN) user to access a Locally Deployed SELECTserver?
        • What's New in the latest SELECTserver?
      • Where do I find my Activation Key?
      • Prevent unauthorized SELECTserver Activation Key based Usage
      • Stopping SELECTserver Activation Key based Usage
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • What you need to know/request when consolidating Accounts
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • Customer Number, Account Number, Entitlements, Users
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i applications after December 31st, 2021
    • +Support Homepage - Localized

    How do I install SELECTserver?

      Product(s): SELECTserver
      Version(s): 09.01.00.31
      Environment: Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2, Windows 10, Windows Server 2016
      Area: Installation / Configuration
      Subarea: N/A

    The following document provides instructions for downloading, installing, and configuring SELECTserver on an in-house server, known as a deployed SELECTserver.

    Important: These instructions only apply to users who have not already migrated to Bentley's online licensing solution, known as Bentley CONNECT SELECTservices (i.e. the "hosted" server or SELECTserver Online).

    WarningWarning: Support for deployed installations of SELECTserver ends on January 1, 2021. Users of any SELECTserver-based products are strongly encouraged to migrate to our hosted SELECTserver before then. Please refer to the following migration FAQ for more information.

    Background

    SELECTserver is responsible for activating Bentley products, collecting usage data from client machines, and transmitting usage data to Bentley. While the component can be installed on a client machine, Bentley recommends installing it on a server that is always on to ensure availability and proper operation. A server operating system is also recommended since client operating systems impose a limit of ten simultaneous connections.

    Steps to Accomplish

    Download SELECTserver from Software Downloads

    1. Open the CONNECT Center.
    2. Scroll to the bottom, and click the Software Downloads tile in the My Services section.
      Screenshot of Software Downloads tile
    3. Provide a Bentley login with software download access if prompted.
    4. Enter SELECTserver in the search bar in the upper right, and choose SELECTserver from suggestions list that appears.
      Screenshot of product search
    5. Choose SELECTserver from the search results page that appears.
      Screenshot of search results
    6. By default, the 32-bit (i.e. x86) installer is displayed. Most modern operating systems are now 64-bit (i.e. x64). To choose the 64-bit installer, please select x64 from the Architecture drop-down menu, and click the Apply button along the right edge.
      Screenshot showing how to choose 64-bit installer
    7. Click the blue Download button next to the product listing that appears. For verification purposes, the 64-bit installer should show a size of 29 MB as opposed to 27 MB for the 32-bit installer.
    8. Agree to the download terms, and save the installer.

    Install SELECTserver

    1. Before proceeding with the installation, ensure that Internet Information Services (IIS) is installed. This can be accomplished by adding the Web Server (IIS) role from the Server Manager.

    2. If upgrading from a previous version, please uninstall the previous version of SELECTserver from the Programs and Features control panel first. If prompted whether to keep license settings, choose to keep them.
    3. Execute the installer, and click the Next button the initial screen that appears.

    4. Accept the legal terms, and click the Next button.
    5. In most cases the default installation location is sufficient, but change it as needed. Click the Next button.
    6. The default features are sufficient in most cases. If no pre-XM products will be utilized, the SELECT Server Gateway feature can optionally be disabled. Click the Next button to proceed.
    7. Enter the SELECTserver serial number and activation key. Do not enter the site activation key used on client machines as it differs. If upgrading from a previous version of SELECTserver, these fields will be populated automatically. Click the Next button to proceed.
    8. Enter a site activation key for configuration of the SELECTserver Gateway. This is the same site activation key used on client machines. Click the Next button to proceed.
    9. Click the Install button to proceed.
    10. Once the installation completes, click the Finish button.

    Configuring the license database

    The SELECTserver Database Setup window will automatically launch following the installation. If upgrading from a previous installation of SELECTserver, the connection settings will be populated automatically. If performing a clean installation, enter the connection settings for an existing instance of SQL Server. SELECTserver 09.01.00.xx does not automatically install a database instance. The following instructions can be used to download and install SQL Server 2016 Express.

    If performing a clean installation, SELECTserver Database Setup will appear like below:

    Update the server and user credential fields. If using the SQL Server 2016 Express instructions mentioned above, the settings will look similar to these:

    Click the New button, enter a database name, and click the OK button to proceed.

    If upgrading from a previous installation of SELECTserver instead, the connection settings will be populated automatically. Click the OK button to upgrade the database for use with the new version of SELECTserver.

    Import a license file

    Following the creation of a new database, a license file must be retrieved when opening the SELECTserver administration site for the first time:

    1. A serial number and server activation key should be present already when the Configuration Wizard first opens. These settings were entered during the installation process. If empty, the settings can be obtained from a fulfillment document provided by Bentley Financial Operations. Click the Next button to proceed.
    2. Enter proxy settings if required to access the Internet. Otherwise leave them blank. Click the Next button to proceed.
    3. To receive error notifications via email, enter mail server settings. Otherwise, leave them blank. These settings can be entered later from the Server Settings page. Click the Next button to proceed.
    4. By default, SELECTserver sends usage logs automatically to keep the licensing component functional. If the server does not have access to the Internet, then tick the checkbox to send logs manually. Click the Next button to proceed.
    5. By default, SELECTserver retrieves a license file by communicating with Bentley over the Internet. If the server does not have an Internet connection, you can obtain a license file from Bentley Financial Operations that can be imported here. Click the Next button to proceed.
    6. A summary screen will appear with the settings entered. Click the Finish button to retrieve or import the license file.
    7. A results screen will appear. If no errors are present, click the Close button to close the Configuration Wizard and proceed to the SELECTserver administration site.
    8. Please note that a warning may appear indicating that services are not running. Click Yes to open the Manage Services page to start them.

    Other Language Sources

    Español

    Deutsch

    Français

    See Also

    As an alternative to the installation instructions above, Bentley offers a free licensing solution on the Internet that workstations can reference. The following migration FAQ provides more information.

      Original Author: Jeremy Hoesly
    • Windows 7 32 bit
    • connect
    • Installation / Configuration
    • Windows 7 64 bit
    • en
    • Windows Server 2008 R2
    • Window Server 2008 64 bit
    • SELECTserver
    • SELECTsupport
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    • Jeremy Hoesly Created by Bentley Colleague Jeremy Hoesly
    • When: Thu, Sep 3 2015 8:11 PM
    • Jeremy Hoesly Last revision by Bentley Colleague Jeremy Hoesly
    • When: Fri, Jan 24 2020 12:49 PM
    • Revisions: 16
    • Comments: 0
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