The SELECTserver Gateway service fails to start. When examining the SS-SelectServer.Gateway.exe.log file, the following error appears at the bottom:
License not valid. Expiration date exceeded.
The SELECTserver Gateway maintains a local copy of the license file to provide access to pre-XM products even if the connection to the license server is temporarily disrupted. The local copy is valid for 30 days. The Gateway attempts to update the local copy once a day, but if it consistently fails for 30 days, the service will be stopped, and the above error will appear in the log file.
The following steps may resolve the problem by forcing the SELECTserver Gateway to regenerate the local copy: