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Licensing, Cloud and Web Services Wiki How do I restrict SELECTserver access to only computers in my office?
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      • Understanding the (Legacy) SELECTserver Workflow
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        • About SELECTserver
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              • How do I restrict SELECTserver access to only computers in my office?
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    How do I restrict SELECTserver access to only computers in my office?

      Original Author: Jeremy Hoesly
      Product(s): SELECTserver
      Version(s): Bentley CONNECT SELECTservices
      Environment: N/A
      Area: Administration
      Subarea: Client Access restrictions

    The following support solution shows how to restrict access to Bentley's online license server so that only computers from designated offices can communicate with it. This prevents computers outside designated offices from transmitting usage or activating products.

    Background

    Bentley's online license server, known as Bentley CONNECT SELECTservices (formerly SELECTserver Online), provides a convenient way to license products since any Internet-connected computer with a valid site activation key can use it. However, concerns arise over unauthorized use should a site activation key be compromised. To address these concerns, SELECTserver can be configured to allow or deny connections from a defined list of IP addresses.

    Steps to Accomplish

    Perform the following steps from an authorized office location:

    • Open the SELECTserver administration site.
    • Enter a Bentley login with the Account Administrator or Co-administrator role. An error will occur if the login has insufficient privileges.
    • Select Client Access Restrictions from the Site Settings drop-down menu along the top edge.
    • On the page that displays, note the Current Workstation IP Address value. This value shows the external IP address of your router, the address the license server sees when you connect to it. Computers from the office will likely come from this address when communicating with the license server.
    • Select the Access Restrictions Enabled radio button under the Access Restrictions header.
    • Click the Add A New Restriction button under the Access List header.
    • Enter a display name and the IP address noted earlier along with an optional description. Click the OK button to save changes.
    • New rules are disabled by default. Click the red circle to enable the rule.
    • An enabled rule will display a green circle and check mark.

    If your company has multiple offices or home offices that you intend to authorize, add the external IP addresses for each of them to permit access.

    Important: If Bentley is hosting products for you in the cloud such as ProjectWise Design Integration or i-model Composition Server, rules must be added to keep them activated. To obtain the public IP addresses, please refer to the ProjectWise Hosted Reference document provided to you. Otherwise, please contact the Managed Services team by filing a help request using the following steps:

    1. Navigate to the CONNECTION Center portal.
    2. Under the My Support heading at the bottom, click on the New Service Request tile.
    3. The Service Request Manager should ask whether the issue is for a Managed Service. Please answer Yes.

    See Also

    SELECTserver Client Access Restrictions technical overview video

    How do I configure Client Access Restrictions for products using the Gateway?

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    • Jeremy Hoesly Created by Bentley Colleague Jeremy Hoesly
    • When: Wed, Dec 16 2015 7:36 PM
    • Jeremy Hoesly Last revision by Bentley Colleague Jeremy Hoesly
    • When: Thu, Apr 19 2018 5:01 PM
    • Revisions: 14
    • Comments: 0
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