When viewing the Activation Status tab in the License Management Tool, a listing for Recommendation Service is present with a status of either Trial or Expired.
This license corresponds to a service related to the Project Chooser window provided in CONNECT edition products. This free license is intended for all SELECT sites and will be utilized for tracking usage of the service once enabled. The service will function regardless of the activation status, but the product listing can still be manually activated using the following steps:
If the status remains as Trial or Expired, request assistance in the Licensing and Activation forums.