Bentley Cloud Services Outage History
11 October 2022 -
We are aware of continued, intermittent outages with IMS. Bentley is actively working with our services provider to improve reliability of IMS services.
Users who were logged in running CONNECTION Client version 10.00.05.34 experienced minimal interruption. License Service FailSafe (LSFS) mode was enabled which allows all desktop applications, using CONNECTION Client version 10.00.05.34 and newer, to respond by allowing users into their products regardless of outage status.
If there is an issue with a Service, the Status Dashboard will be updated - https://status.bentley.com/
During an outage, your ability to log requests via the Service Request Manager may be impacted. Please contact support by calling +1 800 BENTLEY. A complete list of regional phone numbers can be found on the Contact Us page - https://www.bentley.com/contact-us/