Bezieht sich auf | |||
Produkt(e): | SELECTserver Gateway | ||
Version(en): | N\A | ||
Umgebung: | N\A | ||
Produktbereich: | N\A | ||
Produktunterbereich: | N\A | ||
Ursprünglicher Autor: | Jutta Eisenhauer, Bentley Technical Support Group | ||
To search the cause of a Gateway error an advanced log file must be created and send to the support.
Change following line in file Bentley.SelectServer.Gateway.exe.config
which is default located in
C:\Program Files\Bentley\SELECTServer and can be opened e.g. with an editor
<level value="INFO" /> in <level value="TRACE" />
Afterwards:
Now send file SS-Bentley.SelectServer.Gateway.exe.log and other available log files in folder ...\program files\bentley\Selectserver\logs zipped to Bentley
https://www.bentley.com/en/support