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Product: Select Server Gateway
Version(s): 08.09.00.00 - 08.11.07.35
Original Author: Philip Conard, Bentley Technical Support Group
PROBLEM When a SELECTserver Gateway 8.11.7.35 and prior is configured in the License Management Tool to use a proxy server, and the authentication is set to use domain\user, the Bentley SELECTserver Gateway service will fail to negotiate NTLM authentication and the service fails to start.
1) Set the username to user (dropping the domain) the service is able to negotiate NTLM authentication. Basic authentication (clear text) seems to work with the domain\user username. License Management Tool does not have the problem negotiate NTLM authentication.
2) For ISA Server, allow all HTTP traffic to http://*.bentley.com:80 for anonymous users.
Upgrade to SELECTserver 08.11.07.88.