The support solution below provides steps for restarting the SELECTserver component via the Internet Information Services (IIS) Manager.
When troubleshooting SELECTserver problems, it is helpful to purge any cached data maintained by Internet Information Services (IIS), Microsoft's web server component upon which SELECTserver runs. This can be accomplished in one of two ways.
This is the safest method since it affects only SELECTserver.
Windows Server 2008
Windows Server 2012
This is the easiest method, but if the server hosts any other websites through IIS, they could be temporarily affected while the service restarts, a process that normally completes within 30 seconds.