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The Entitlement Management Service, located on the CONNECT Enterprise Portal, enhances the ability to manage licenses in your portfolio and assists with the task of managing license usage.
To access the Entitlement Management Service
The Home screen displays basic subscription information pertaining to your account.
Entitlement Management - Options
The currently available functions of this Service are accessible via the Entitlement Management drop-down menu. Note: Functions that are not currently available are grayed out.
1. Subscription Information
This is the same information that is displayed on the home page.
2. Users and Groups
This enables you to see a full list of your users. Users can be managed via User Management, which is accessed by the Manage Users button.
3. Applications and Services
Select ‘Applications and Services’ to display all of the applications licenses available within your Organization.
General Access is defined here:
Select ‘License Alerting’ to configure the Term Licensing Alerts and Notifications required for Administrators and Users.
Please Note: License Alerting applies to the Term Licensing pop-up alert displayed to users while Notifications apply to the messaging sent to Administrators and Co-Administrators.
User Settings:
Select if the user is required to acknowledge the alert. No Restrictions allows the user to continue without acknowledging the alert.
Then select the license threshold for when the alert will occur. You should set a threshold that reflects your company policy. If you wish to reduce the risk that a Term License is issued for this product, you should set the threshold to be at or below the number of licenses held for this product. Otherwise you can set it to the number of licenses (perpetual + term) that you wish to allow.
Please Note: There are situations that may prevent the alert from displaying. Some of these situations are described in the CONNECT Licensing FAQ. Organizations should be aware that regardless of the alerting settings, it is still the responsibility of the Organization to fulfill the obligations of their license agreement.
Optionally, you can customize the message that is displayed at the time of the alert.
Finally, you can decide if offline usage is enabled. If set to ON, the user must be online and signed in to the application in order to be able to user it. If this is set to OFF, users will be able to continue to use the product in the event that they have no network connection when they start the application or during their session of application usage.
Administrator Settings
This allows the Administrator to be notified for any overage at a set interval.
Please Note: All changes must be saved in order to be applied.
4. License Alerting (All Applications)
The previous process allowed an Administrator to apply notification options to a specific application. It is also possible to apply the same notification rules to all your applications using the ‘License Alerting (All Applications) option.
Toggle on ‘Enable Alerting and Notifications (all applications)’ to receive a notification when a desktop application will overuse.
Set the appropriate notification levels.
Under Exceptions you can change the values as needed.
5. License Checkout
The Administrator can use this page to view current and past checkouts, as well to check out a new license.
To view the application checked out per license, expand the down arrow after each user.
Select New Checkout to and fill out the defined options for a new license.