SELECTserver/CONNECT Licensing hybrid environment FAQ

Can SELECTserver-based products coexist on machines with CONNECT Licensing-based products?

Yes, both can be installed on a machine. Ensure the License Management Tool is configured with a server name and site activation key to activate SELECTserver-based products. Also ensure that CONNECTION Client is signed in to activate CONNECT Licensing-based products.

If I have a deployed SELECTserver, must I migrate to the hosted SELECTserver to use CONNECT Licensing-based products?

No, CONNECT Licensing-based products utilize a completely separate online license server. The activation of CONNECT Licensing-based products is not dependent upon your SELECTserver configuration.

Will the license alerting feature in Entitlement Management apply to both CONNECT Licensing-based and SELECTserver-based products?

No, the license alerting feature configured in Entitlement Management applies to CONNECT Licensing-based products only. SELECTserver-based products do not have the capability to report usage in real time like CONNECT Licensing-based products. The license alerting feature will not work as intended unless all users in an organization using a specific product upgrade to a CONNECT Licensing-based version. Please refer to the following list of products using CONNECT Licensing.

If I have a CONNECT Licensing-based version of my product installed alongside a SELECTserver-based version, will usage of both at the same time count as one or two licenses?

While the usage will be recorded on two separate licensing systems, usage of both products on the same machine will be counted as one license for billing purposes.

Other Language Sources

Deutsch Español Français