Practitioner Licenses are pre-paid, named-user licenses that allow organization administrators to assign specific users access to the eligible Bentley (SES) CONNECT Edition products. With Practitioner Licenses, assigned users have unlimited access to the product for the duration of the license, generally one year.
Important Note: The fulfilment contact is not the same role as an Administrator - see: Difference between fulfillment contacts and administrators.
Once the purchase process is complete, the organization administrator must assign the Practitioner License to the end user via Entitlement Management before the license can be utilized. If a Practitioner License remains unassigned and the end-user is already licensed by SELECT covered products, all license usage will continue to be logged as “pooled” and will contribute to peak usage values. If an end-user purchased a Practitioner License without having any existing SELECT-covered products, the application will not activate until the Practitioner License is assigned to the user in Entitlement Management.
To assign a Practitioner License, administrators must ensure the desired users are Connected Users. To learn more about getting users Connected, please see Connected User Setup
Once users are Connected, the administrator can begin assigning the licenses by following these steps:
Click the Practitioner tile (Main page - Your Subscription Type). If not showing, pull down the country drop-down menu along the top, and select Global.
Alternatively, you can access the Practitioner License from the side navigation - Settings > Practitioner Licensing.
From the list, find the Practitioner License you wish to assign, use + icon and then the search field to find the user by name or email address.
After selecting the user(s), the license will be assigned and the user(s) will receive an email notification confirming the Practitioner License.
Note: If you can't assign a practitioner license, make sure the contact you are attempting to assign the license to has a valid Entitlement Country under User Management. Refer to - Changing user(s) Entitlement Country
Practitioner Licenses that are not assigned will not be used in any entitlement requests by the organization’s users or the subsequent billing of the usage generated while the Practitioner License is unassigned. To make full use of the Practitioner License for its duration, the license must be assigned to a user.
Reminders will be displayed to administrators in the Subscription Services Portal and in Entitlement Management if there are any unassigned Practitioner Licenses.
A Practitioner License can be re-assigned as many times as necessary on the first day it is assigned to a user. If it was initially assigned to the incorrect user, then changing it within that first day will require no special action.
After that initial 24-hour assignment period, the Practitioner License will be locked for 30 days. At the end of that 30-day period, the Practitioner License will be available for re-assignment, if necessary. Any re-assignment will start the 24-hour open user assignment period again, followed by a 30-day lock.
The end user, upon assignment of a Practitioner License, will receive a notification of the assignment. The user can then activate the product either by using the Activation Wizard or by running the product. The Practitioner License will be indicated by the License Type in the Bentley Licensing tool\Entitlements tab.
The end user should upgrade their CONNECTION client to version 10.00.18.x or higher. This will allow the usage to be recorded correctly as a Practitioner license and avoid any issues with the Practitioner usage being counted against the alerting threshold used for pooled licenses.
To check the version of CONNECTION Client and to learn how to update, please visit CONNECTION Client FAQs
Only users assigned to the Practitioner License can download the Software. Shortly, after they are assigned the Practitioner License, they will receive an email notifying them about assigning them the entitlements, and which also includes a Software Downloads link.
Note: Account administrators/Co-Administrator do not have privileges to download the software under the Virtuosity order, unless they are assigned the Practitioner License.
Within the product, the end user will likely see no difference between a Practitioner License and a typical commercial license. Because users with a Practitioner License receive unlimited access to the eligible Bentley products, Subscription Entitlement Service features such as Access Controls or Threshold Alerting are disabled.
Yes, check-outs are available for Practitioner Licenses.
Most of Bentley's popular offerings are available. Please check the list under 'Products' section on https://www.virtuosity.com/ .
Virtuosity offers practitioner licenses for most Bentley products. These include:
Managing User and License Assignments for Practitioner Entitlements | Virtuosity