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Troubleshooting of connectivity problems with our web services may require diagnostic data not available in product diagnostic logs. This wiki provides steps to capture web traffic using a free web diagnostic tool from Telerik called Fiddler.
*** Before you begin please open the task manager and end task the Bentley.Licensing.Service.exe process first, then end task the Bentley.Connect.Client.exe.
Please perform the following steps to perform a web capture of a problem: