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Default Access settings allow organization administrators to configure access to entitlements across all products for a particular entitlement country. That default setting can then be overridden at the product level or by creating exceptions for a group or user.
Please note, that changing this setting to Access Denied will deny access to all products for every user in that entitlement country unless there are specific overrides in place to allow access for targeted products or users. To limit any user downtime, it is recommended that those overrides be in place before the Default Access setting is switched to Access Denied. A warning in Applications and Services will be displayed if all product use has been denied without any overrides.
Changing the Default Access setting will not affect any overrides on the product, group or user level that are already in place.
Frequently Asked Questions
To change the default access setting, go to Entitlement Management and choose Applications and Services from the left navigation menus.
Choose the country you are managing from the top menu and to the right side of the screen you will see the Default Access icon informing you of the current setting. Click on the icon to change the setting.
On the Default Access Settings page, choose Change Access.
Click on the Yes button at the bottom of the dialog to confirm the change.
When you return to the Applications and Services screen, you will see that the Default Access icon has changed. Those products that are participating in the Default Access setting (indicated by ) will follow that change in access.
From the Applications and Services page, choose General Access for the product you want to change. In the product’s General Access page, click the drop-down on the Change Access button.
To create an override, or change the current override value, choose Allow or Deny, depending on the which behavior you require.
To remove an override, choose Country Default to restore the setting back to the current default setting.
In the Applications and Services screen, you will see that each product’s General Access link has an icon next to it.
The product in this row follows the current default setting.
The product in this row overrides the current default setting to allow access.
The product in this row overrides the current default setting to restrict access.
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