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The Subscription Entitlement Service supports the generation of evaluation entitlements so that users can try a product without accruing billable usage. This article explains how an end user accesses an evaluation entitlement assigned to him or her and confirms the product is utilizing it.
When a sales representative or an administrator assigns an evaluation entitlement to a user, the end user will receive an email titled "New Evaluation Entitlement." It provides the following information:
Important: Unlike production licenses, evaluation licenses are version-specific. They will not work with older or newer versions of the product. If a product to be evaluated is already installed, ensure its version number matches the version specified in the email. Otherwise, use the download link in the email to install the product.
Perform the following steps to use the evaluation entitlement:
Warning: If a product opens without an Evaluation dialog, it is using production licensing and may log billable usage. Exit the product immediately to avoid unintentional usage, and confirm with an administrator whether the product should be used outside the evaluation period.
After a product has been opened once, use the following steps to confirm an evaluation entitlement is still active: