Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
Licensing, Cloud and Web Services
  • Welcome to Bentley Communities
  • Bentley's Communities
  • Licensing, Cloud and Web Services
  • More
  • Cancel
Licensing, Cloud and Web Services
Licensing, Cloud and Web Services Wiki License Alerting
    • Sign in
    • Eastern Europe Continuity Plan
    • Guest Accounts - Review Access
    • -Web Services
      • +CONNECT Center
      • -Subscription Services Portal
        • +Subscription Services Portal Overview
        • +User Management 2.0
        • -Entitlement Management
          • Entitlement Country
          • Server Product Access Keys
          • +Application Entitlement
          • -License Alerting
            • Limitations of Threshold Alerting
          • Evaluations
          • Practitioners
          • +License Checkouts
          • +SELECTserver to SES Migration Guide
          • +What's New in Entitlement Management?
          • Change History
          • +Known Issues
          • Missing ProjectWise licenses on Application Portfolio page
          • Practitioner Entitlements - Azure Marketplace
        • +Roles and Permissions (Role-Based Access Control or RBAC)
        • +Service Request Manager
        • +Software Downloads
        • +Subscription Analytics
        • Software Administration
        • +Virtualized Environments
        • Enterprise License Subscription (ELS) Eligibility List
      • +Bentley Cloud Services Overview
      • Status Dashboard
      • Account Status: ON HOLD
    • +SES Activation
    • +CONNECTION Client
    • +CONNECT Advisor
    • +Federated Identity
    • +SELECTserver based Activation
    • +Pre-SELECTserver Based Activation
    • +Product-Specific Licensing
    • Understanding why you received a TL Invoice
    • Working from Home using Bentley Licensing
    • +Licensing Workflow
    • How to leave a Product Review
    • +Serviços ProjectWise 365
    • About Bentley Trust Licensing
    • How to delete Bentley account and all related data
    • Support for non-Bentley technologies utilized by Bentley products
    • Support for V8i SELECTseries 10 applications after December 31st, 2021
    • +Support Homepage - Localized

    License Alerting

    License Alerting allows administrators and co-administrators to configure an alert when a certain number of application licenses are being consumed at the same time. 

    All of the settings apply only to the country that is selected at the top of the page. Alert settings must be individually configured for each country.

    These settings apply only to product versions that are licensed through Subscription Entitlement Service. Applications that are checked out are counted in the alert threshold.

    • Individual Applications
    • All Applications
    • Frequently Asked Questions

    Individual Applications

    To configure License Alerting for individual applications, navigate to the Settings in the left navigation menu and go to Access and Alerting.

    Find the application whose alerting you would like to configure in the list. Click on the License Alerting link underneath the Modify Alerting header to open the License Alerting page for that application.

    On the License Alerting page, click the 'Enable Alerts for this application' checkbox. This will open additional settings. Click the 'Save changes' button to save your configuration.

    User Settings

    Option Definition
    when more than x license(s) are in use Configures the number of licenses that may be in use before an alert will be issued. Ex., if this is set to 5, and five licenses are in use, any new user that tries to open the application will receive an alert.
    User sign in required

    If this is checked, then users must have an internet connection* and be signed into the Connection Clients to use Bentley applications.
    If this is not checked, users will be able to use Bentley applications offline which may result in the license threshold being exceeded.

    *If User sign in is required, users that do not have an internet connection will not be able to start their Bentley applications. Even if an admin unchecks this box, they will still not be able to start the application until the machine has connected to the internet to get the new policy. In this scenario, the only way for an offline user to start their Bentley application is if an admin creates a checkout and walks the policy file over to the user's machine.

    When a user receives an alert, it has a default message indicating that the license threshold has been reached. You may use the Customize User Alert Messaging link to create an additional custom message. For example, you may indicate the license threshold or suggest a person at your organization to contact.

    Administrator Notifications

    These settings apply to all Admins and Co-Admins.

    Click the 'Notify Administrator when a user acknowledges the use of a Term License' checkbox to enable Administrator Notifications for when the alert threshold has been reached..


    All Applications

    Navigate to the Settings in left pane and go to Alerting Configuration .

    The Exceptions table lists all of the applications that have had alerting configured. You may quickly identify and change these by clicking on the hyperlinked Application Name.

    Frequently Asked Questions

    Can I set notifications specifically for me?

    The Notification settings are set for all Admins and Co-Admins at your organization. You cannot make settings for only yourself.

    If I enable Alerts, does that guarantee we won't use a Term License?

    Not necessarily, but the alerting service can significantly decrease the chance if configured properly. These settings will decrease the chance of consuming a Term License

    • Disable offline usage
    • Set the alert threshold to a few underneath your owned Perpetual Licenses
      • If two users start their Bentley applications too close together (within a few seconds), the alerting service will not alert either user

    See Also:

    Limitations of Threshold Alerting

    Other Language Sources

    Deutsch

    • license alerting
    • Alerts
    • Share
    • History
    • More
    • Cancel
    • Leslie Kilgore Created by Leslie Kilgore
    • When: Tue, Jun 16 2020 3:30 PM
    • Abhishek Paranjape Last revision by Bentley Colleague Abhishek Paranjape
    • When: Thu, Apr 21 2022 1:43 AM
    • Revisions: 19
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2021 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies